Job Description
Roles & Responsibilities- Conduct hearing tests, evaluate hearing conditions and provide accurate diagnosis.
Understand patients needs- Fit and dispense patients with appropriate hearing aids or products based on each hearing condition.
Program hearing aids.
- Counsel and follow-up with customers and their families.
Troubleshoot hearing instrument technical issues and if required, to send for laboratory repair.- Manage daily outlet operations, cash flow and branch target.
Phone calls to customers i.e, reminder calls, follow-up calls with customers on hearing aids usage, KIV cases, etc.
- Administer diagnostics test reports, scanning, sending out, record and reports maintenance.
Responsible for administrative duties, invoicing and payments.- Follow up on repairs and collection.
Ensure cleanliness and maintenance of the branch.
- Replenish stock at branch.
Assist in marketing initiatives / activities- Any discipline preferably in Business or Retail Management
Some experience in retail sales or in hearing healthcare. Proficient in Microsoft Office
- Good phone etiquettes and communication skills
Pleasant disposition- Able to engage with customers
Sales-driven
Job Type: Full-time
Pay: RM1,
- 00 - RM2,500.00 per month
Benefits: - Dental insurance
Health insurance
Supplemental Pay:
Ability to commute/relocate:
Johor Bahru: Reliably commute or planning to relocate before starting work (Required)
SKILLS 
