Job Responsibilities:- Actively delivering roster planning activities with sense of urgency and accountability in meeting the deadlines and customer expectation with no limit to the following areas preferred:
Build and checking Rosters- Editing and updating Rosters
Roster Adjustments Creating / Removing
- Ensure the Rosters created are based on the client needs and expectation, ensuring that the data is accurate and complete
Managing any issues that may arise towards resolution in a collaborative and timely manner- Effectively and efficiently managing your workload assigned, primarily through emails, whilst multitasking in terms of resolving competing priorities, handling calls and meeting requested deadlines.
Provide weekly/monthly report as per scheduled from systems and ad-hoc report as per request from stakeholders.
- Completing operations whilst providing backup support to team members on other activities during holidays
Supporting the building of efficient Rosters scheduling processes through continuous improvement and LEAN methods and ensure that SLAs and KPIs are executed as agreed.- Provide support in the delivery of business support operations if needed.
Ability to work in a high volume, fast moving operational business.
- Able to work independently as well as within a team.
Able to demonstrate and combine a methodical and organized approach to worksituations with high attention to detail.- Professional and customer-focused in your approach including absolute discretion and sensitivity in handling confidential matters and information.
Perform other ad hoc duties and special projects as requested.
Job Types: Full-time, Permanent
Pay: RM3,
- 00 - RM5,500.00 per month
Benefits: - Opportunities for promotion
Professional development
Schedule: Night shift
Application Question(s):
- Where is your current location
What is your expected salary
Will you able work on permanent night shift
