Slas Jobs

Customer Success Executive

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

analytical Mandarin-speaking customers Customer Focus Problem Solving Helpdesk Presentation trend analysis statistics Stakeholder Management financial management skills Slas service delivery System Network Desktop

3 days ago

Vendor Relations Manager

Permanent Job

Malaysia ,

Kuala Lumpur

5-7 years

risk management key metrics Global Sourcing vendor management Interpersonal Skills governance frameworks Contract Negotiation relationship management procurement Continuous Improvement Vendor Selection e-procurement compliance oversight communication Slas

11 days ago

Service Delivery Engineer/Manager, Operations Solutions

Permanent Job

Malaysia ,

Kuala Lumpur

8-10 years

Service Management Cloud Saas Service Delivery Slas Itil

18 days ago

Manager, Assisted Digital Banking

Permanent Job

Malaysia ,

Kuala Lumpur

5-7 years

incident management processes Lean product resilience Root Cause Analysis Incident Management agile Slas

17 days ago

PTP Team Lead/Senior PTP Specialist

Permanent Job

Malaysia ,

Selangor

2-8 years

Accounting PTP KPIs Finance Oracle Cloud Slas

25 days ago

Chat Support

Permanent Job

Malaysia ,

Kuala Lumpur

2-4 years

chat support communication Professionalism Complaint Management Data Entry escalations Slas

a month ago

Test Lead

Permanent Job

Malaysia

5-10 years

test approval report test process adherence Stakeholder Management daily/weekly status report testers Risk Mitigation test deliverables non-functional testing defect triage meetings communication Mentoring Escalation Management project management Test Management Test Management Tool Test Plan Test Strategy Slas Functional Testing metrics jira quality assurance Test Data Preparation

a month ago

Level 1 Application Command Center Lead

Permanent Job

Malaysia ,

Kuala Lumpur

15-17 years

multi-national organizations incident monitoring project financials Knowledge Management insurance company continuous service improvement Debt Management proactive application monitoring Demand Management reporting alignment KPI tracking matrix organization batch job monitoring Service Provider organization application access management shift left production support teams Sop Shared Services shift right Servicenow change management Slas automation Itsm

30 days ago

IT Officer

Permanent Job

Malaysia ,

Kuala Lumpur

2-4 years

IT devices Presentation Skills User reference communication Chinese English IT inventory Knowledge Base Slas IT Support It Projects

a month ago

Integrated Service Owner (IT)/Service Manager

Permanent Job

Malaysia ,

Selangor

0-2 years

customer service standards Computer System Validation (CSV Decision Making analytical GxP systems Conflict Management Problem-solving KPIs Interpersonal Compliance contract management ITSM processes Slas

a month ago

Executive Customer Promise Reimbursement Claims & Personal Accident

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

Claims Estimation Claims Processing Fraud Education and Training Claims Processing Systems Claims Processing Risk Management Claims Coordination Claims Processing Fraud Loss Prevention and Cost Reduction claims handling Claims Settlement Claims Processing Fraud Detection Techniques Claims Processing Performance Management Claims Processing Cost Claims Processing Compliance Claims Processing Software Claims Processing Fraud Reporting Claims Processing Standards Claims Processing Fraud Mitigation Claims Processing Fraud Risk Management Claims Processing KPIs Claims Processing SLAs Claims Appeals Claims Processing Procedures Claims Processing Fraud Losses Claims Processing Talent Management Claims Processing Claims Processing Diversity and Inclusion Claims Processing Efficiency Claims Processing Fraud Analytics and Awareness Claims Processing Development Claims Processing Best Practices Claims Processing Fraud Management Claims Processing Fraud Reporting Mechanisms Claims Processing Metrics Claims Adjudication Claims Processing Succession Planning Claims Processing Workforce Planning Claims Administration Claims Processing Accuracy Claims Reporting Claims Processing Training Claims Investigation Claims Processing Fraud Detection Claims Verification Claims Processing TATs Insurance Claims Processing Fraud Recovery Claims Processing Employee Satisfaction Claims Processing Fraud Training Claims Processing Fraud Loss Prevention Claims Processing Quality Claims Processing Fraud Investigation and Reporting Claims Management Claims Negotiation Claims Processing Engagement Customer Service claims auditing Claims Processing Fraud Management and Mitigation Claims Processing Fraud Education Courses Claims Processing Fraud Response claims resolution Claims Analysis Claims Processing Fraud Prevention Strategies Claims Processing Fraud Mitigation Techniques Claims Processing Customer Satisfaction Claims Processing Fraud Response and Recovery Claims Processing Fraud Prevention Claims Processing Guidelines Claims Processing Recruitment Claims Processing Fraud Awareness Claims Processing Fraud Response Procedures Claims Processing Fraud Education Claims Assessment Claims Processing Fraud Analytics Tools Claims Processing Productivity Claims Processing Fraud Training Programs Claims Adjusting Claims Processing Fraud Analytics Claims Processing Fraud Detection and Prevention claims review Claims Processing Fraud Investigation Procedures Claims Claims Processing Fraud Cost Reduction Claims Processing Fraud Investigation Claims Processing Fraud Costs Claims Processing Retention Claims Processing Fraud Awareness Programs Claims Processing Fraud Recovery Plans Claims Processing Fraud Management Strategies

30 days ago

Workforce Planning Analyst - permanent night shift

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

Roster Planning LEAN methods customer-focused KPIs professional development confidential matters Slas

a month ago

Workforce Management Associate

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

Roster Planning LEAN methods customer-focused KPIs professional development confidential matters Slas

a month ago

Workforce Management / RTA - Serving ANZ Market (Permanent Night Shift)

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

Roster Planning LEAN methods customer-focused KPIs professional development confidential matters Slas

a month ago

Resident Engineer (Windows Server)

Permanent Job

Malaysia ,

Putrajaya

3-5 years

Dc DRC KPI Active Directory Rca Windows Server Exchange Dns Slas PowerShell

a month ago

ERP Consultant

Permanent Job

Selangor

2-6 years

233 - 458 MYR monthly

Oracle Ebs Erp Slas

a month ago

Mandarin Speaker - Chat Support (Online Chat)

Permanent Job

Malaysia ,

Kuala Lumpur

1-3 years

Email Support chat support Professionalism Complaint Management Data Entry escalations Customer Satisfaction Slas

a month ago

Service Delivery Manager

Permanent Job

Malaysia ,

Kuala Lumpur

4-6 years

Cost Improvement Programs version management Efficiency Programs Program Management Risk Management business knowledge Project Management lessons learned Account Management Matrix Environment Change Management Slas Release Management Deployment Management

30 days ago

CX Ops Director - APAC

Permanent Job

Petaling Jaya ,

Malaysia

10-12 years

Data Analysis online collaboration tools project management QA audits Lean/Agile methodologies fast-paced environment Apac Customer Support Entrepreneurial streaming media industry KPIs Collaboration product management Organizational Skills Operations CRM cross-functional teams Communication Skills Slas Cx

30 days ago

Integrated Service Owner (IT)/Service Manager

Permanent Job

Malaysia

0-2 years

customer service standards Conflict Management Problem-solving Decision Making KPIs contract management ITSM processes analytical Computer System Validation (CSV GxP systems Slas

a month ago

Chat support

Permanent Job

Malaysia ,

Kuala Lumpur

1-3 years

customer service Professionalism escalations CHAT SUPPORT Complaint Management communication Slas

5 months ago

Chat Support Representative

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

customer service escalations Chat Complaint Management call backs Email Slas

5 months ago

Senior IT Security Analyst (MNC Company)

Permanent Job

Malaysia ,

Kuala Lumpur

5-7 years

Security Assessment Cisa Cissp AppSpider Iso Auditor Vulnerability Management Ceh Penetration Testing Slas Zscaler Siem Nexpose Qualys Cism

5 months ago

BPO, AR Team Lead

Permanent Job

Petaling Jaya ,

Malaysia ,

Selangor

2-8 years

Cash Application shared services environment Communication Skill inclusion Diversity business resource groups Equity SAP IT KPIs Leadership volunteering events onboarding program Reconciliations Environmental project management Powerpoint Accounting Principles professional development Life Empowerment Assistance Program social initiatives Billing Outlook Slas AR Microsoft Excel

5 months ago

Chat Support_Native Korean

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

customer service Professionalism chat support escalations Complaint Management Email Slas

4 months ago

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Slas Jobs

Customer Success Executive

Vendor Relations Manager

Service Delivery Engineer/Manager, Operations Solutions

Manager, Assisted Digital Banking

PTP Team Lead/Senior PTP Specialist

Chat Support

Test Lead

Level 1 Application Command Center Lead

IT Officer

Integrated Service Owner (IT)/Service Manager

Executive Customer Promise Reimbursement Claims & Personal Accident

Workforce Planning Analyst - permanent night shift

Workforce Management Associate

Workforce Management / RTA - Serving ANZ Market (Permanent Night Shift)

Resident Engineer (Windows Server)

ERP Consultant

Mandarin Speaker - Chat Support (Online Chat)

Service Delivery Manager

CX Ops Director - APAC

Integrated Service Owner (IT)/Service Manager

Chat support

Chat Support Representative

Senior IT Security Analyst (MNC Company)

BPO, AR Team Lead

Chat Support_Native Korean