Workforce Management Jobs

Workforce Management Analyst

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

Business Intelligence Analyst MicroStrategy Desktop Powerpoint Klipfolio Content Guru Nice Avaya SQL Server Verint Genesys Windows Ms Office Data Science Cisco Excel

13 days ago

Contact Support Workforce Management Manager

Permanent Job

Petaling Jaya ,

Malaysia ,

Selangor

3-5 years

Communication Skills Capacity Planning Time Management Resource Allocation Workforce Management Data Analysis Organisational Skills Operational Performance Real-Time Adherence Microsoft Excel

26 days ago

CS - Workforce Management (Customer Service)

Permanent Job

Malaysia ,

Kuala Lumpur

5-7 years

Interpersonal Skills Analytical Skills Communication Skills Ms Excel

a month ago

Workforce Management Senior Specialist (SGP Relocation)

Permanent Job

Malaysia ,

Kuala Lumpur

4-6 years

advanced Excel techniques intraday (RTA management G Suite Scheduling contact centre planning WFM tools

a month ago

Workforce Management Senior Specialist (SGP Relocation)

Permanent Job

Malaysia ,

Kuala Lumpur

4-6 years

lean knowledge advanced Excel techniques Workforce Management Scheduling contact centre planning G Suite intraday (RTA) management WFM tools

a month ago

Hiring for Business Analyst Expert | Workforce Management Expert | Real-Time Analyst

Permanent Job

Malaysia ,

Kuala Lumpur

Fresher

a month ago

Workforce Management Analyst (Call Centre)

Permanent Job

Malaysia ,

Kuala Lumpur

1-5 years

Problem Solver Team Player Computer Literacy Communication Skills Microsoft Excel

a month ago

Workforce Management Associate

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

Roster Planning LEAN methods customer-focused KPIs professional development confidential matters Slas

a month ago

Workforce Management / RTA - Serving ANZ Market (Permanent Night Shift)

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

Roster Planning LEAN methods customer-focused KPIs professional development confidential matters Slas

a month ago

Customer Service / Workforce Management / Real-Time Analyst - ( Night Shift ) Fast Hiring

Permanent Job

Malaysia ,

Kuala Lumpur

2-4 years

real-time analyst Professionalism Multitasking Teamwork deadline management Collaboration roster planning workforce management Reporting workload management proactive mindset sensitivity Confidentiality Issue Management

a month ago

Call Centre and Scheduling Manager

Permanent Job

Malaysia ,

Kuala Lumpur

3-5 years

Leadership Call Centre Customer Service Workforce Management Scheduling Communication CRM Interpersonal Skills

7 days ago

Business Intelligence Analyst - English - Penang

Permanent Job , International

Malaysia ,

India

0-2 years

Call Center Applications Aspect Avaya Workforce System talk-time service level targets Software Technologies call-handling Hardware Wfm Workforce Management IEX KPI"s Nice real-time metrics escalate issues Verint Genesys routing

21 days ago

Process Automation & Data Analysis Intern

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

Business Process Management Product Management Dashboard Development Data Science/analytics Quote-to-Cash process Contact Centre Operations Computer Science Operations Management Corporate Process Management Workforce Management Programming/ Information Systems Data Analysis Data Management Rpa Robotic Process Automation Data Visualization

a month ago

Real Time Analyst-Japanese Speaker

Permanent Job

Malaysia

1-3 years

real-time monitoring tools Microsoft Office Suite workforce management real-time analysis Excel

a month ago

Assistant Human Resource Manager - Global Luxury Brand

Permanent Job

Malaysia ,

Kuala Lumpur

5-7 years

Soft Skills Hr grievances Influence workforce management Problem-solving Conflict Resolution Malaysian labor laws performance reviews Feedback training programs recruitment Leadership Organizational Skills Onboarding Technical Skills policy updates Development Time Management Employee Engagement Relations Disciplinary Actions employee satisfaction surveys performance management payroll coordination career growth

a month ago

Contact Center Team Leader (Night Shift Only)

Permanent Job

Malaysia ,

Kuala Lumpur

2-4 years

Training And Development analytical mandarin language proficiency Interpersonal workforce management Problem-solving us market customer service standards Team Leadership performance management Client Interaction communication Reporting ms powerpoint Ms Excel

a month ago

Operation Manager, Call Center

Permanent Job

Malaysia ,

Kuala Lumpur

5-7 years

Call Center Management contact center systems coaching Ms Office Tools Quality Control workforce management data driven decision making Communication Skills

a month ago

Manager, HR Business Partner

Permanent Job

Malaysia ,

Kuala Lumpur

8-10 years

culture shaping corporate development Interpersonal Skills analytical mindset workforce management Employee Engagement office management Critical Thinking Leadership Payroll Processing Compensation And Benefits Stakeholder Management Hr Management procurement processes communication HRMS/HRIS systems

a month ago

WFM Supervisor - KL

Permanent Job , International

Malaysia ,

India

5-7 years

Call Center AHT Aspect Avaya Workforce System Adherence occupancy service level Wfm Workforce Management IEX KPI"s Nice real-time metrics Verint Genesys Asa

a month ago

Associate Vice President, Perform COE â Malaysia

Permanent Job

Malaysia ,

Kuala Lumpur

10-12 years

Operational Excellence Data Analysis Process improvement Problem Solving Microsoft Office Tools Workspace consulting Critical Thinking Certified Six Sigma Black Belt (CSSBB) strategy consulting Stakeholder Management Workforce Management workshop planning Certified ScrumMaster (CSM) Power Bi Sap Businessobjects Change Management Tableau Data Visualisation Qlikview Bi Reporting Tools

3 months ago

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Job Category

Workforce Management Jobs

Workforce Management Analyst

Contact Support Workforce Management Manager

CS - Workforce Management (Customer Service)

Workforce Management Senior Specialist (SGP Relocation)

Workforce Management Senior Specialist (SGP Relocation)

Hiring for Business Analyst Expert | Workforce Management Expert | Real-Time Analyst

Workforce Management Analyst (Call Centre)

Workforce Management Associate

Workforce Management / RTA - Serving ANZ Market (Permanent Night Shift)

Customer Service / Workforce Management / Real-Time Analyst - ( Night Shift ) Fast Hiring

Call Centre and Scheduling Manager

Business Intelligence Analyst - English - Penang

Process Automation & Data Analysis Intern

Real Time Analyst-Japanese Speaker

Assistant Human Resource Manager - Global Luxury Brand

Contact Center Team Leader (Night Shift Only)

Operation Manager, Call Center

Manager, HR Business Partner

WFM Supervisor - KL

Associate Vice President, Perform COE â Malaysia