Service Level Jobs

Associate Customer Success Engineer

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

service level agreements technical support technical advisor Escalation Knowledge Base Data Entry Problem resolution communication Testing

11 hours ago

Snr SRE Engineer

Permanent Job

Malaysia ,

Selangor

8-10 years

SRE Service Level Indicators analytical Problem Solving Elimination of Toils Systems Reliability Service Level Objectives r&d System Observability Cobol C# Java PowerShell Networking Automation Bash Python

7 days ago

Business Intelligence Analyst - English - Penang

Permanent Job

Singapore ,

Malaysia

0-2 years

Call Center Applications Aspect Avaya Workforce System talk-time service level targets Software Technologies call-handling Hardware Wfm Workforce Management IEX KPI"s Nice real-time metrics escalate issues Verint Genesys routing

20 days ago

Operations Manager, Travel

Permanent Job

Malaysia ,

Kuala Lumpur

5-7 years

Supplier Relationships Service Support Gds Service Level Adherence Process Improvement Travel Management policy compliance

17 days ago

Service Assurance Manager

Permanent Job

Shah Alam ,

Malaysia ,

Selangor

3-5 years

incident reports operational improvement plans Customer Complaints Service Manager service level agreement customer relationships Problem resolution project status Service Management Service Assurance

26 days ago

Service Desk Analyst - Japanese Speaker

Permanent Job

Malaysia ,

Kuala Lumpur

1-2 years

Technical Helpdesk Skills Service Management KPI customer Service Level Agreement incident status Diagnosis resolution Analysis client problems Japanese English Systems IT service process service level agreement SLA Applications Workflow

25 days ago

Executive, Cross Border (Key Account) - Mandarin Speaker

Permanent Job

Shah Alam ,

Malaysia ,

Selangor

0-2 years

Account Management Supply Chain refunds client status sales trend service issues Client Management parcel customer service logistics service level performance analytical tools complaints

27 days ago

Head of Vendor Management

Permanent Job

Malaysia ,

Kuala Lumpur

15-17 years

service level agreements contract management vendor performance management Relationship Building stakeholder communication vendor management Interpersonal Skills Regulatory Requirements Contract Negotiation Negotiation Leadership procurement Continuous Improvement compliance frameworks vendor performance metrics change management Transition Management

a month ago

Executive Road Side Assistance

Permanent Job

Malaysia ,

Kuala Lumpur

1-3 years

service level Organizational bahasa malaysia multitasking abilities Time Management Adaptability Interpersonal Empathetic Fast Paced English Flexibility basic trouble shooting Rapport Building Customer Satisfaction changing work environment problem-solving abilities Mandarin communication Customer Experience

a month ago

Operations Specialist - Employee Benefits Contact Centre-ASO

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

Claims dispute Word adjudication Account Management Organizational Skills service level agreement Cantonese Standard Operating Procedures Life Insurance Enrolment process Claims Customer service Insurance terminology English Claims operation Interpersonal Skills Email correspondences Time Management Written Communication Insurance Problem resolution Employee Benefits Problem-solving Team Player Claims Settlement Claims status Excel Ms Office

a month ago

WFM Supervisor - KL

Permanent Job

Singapore ,

Malaysia

5-7 years

Call Center AHT Aspect Avaya Workforce System Adherence occupancy service level Wfm Workforce Management IEX KPI"s Nice real-time metrics Verint Genesys Asa

a month ago

Claims Administrator

Permanent Job

Malaysia ,

Kuala Lumpur

2-3 years

claims appeal English Language policy wording Regulatory Requirements claims investigation service recovery Claims Administration general diseases reinsurance terms service level agreements disease management human anatomy medical claims processing financial consultants claims recovery claims adjudication claims complaint claims payment claims adjusters claims decision claims processes claims status medical institutions bancassurance partners underwriters Workflow

a month ago

WFM Lead - Penang

Permanent Job

Singapore ,

Malaysia

5-7 years

Call Center AHT Aspect Avaya Workforce System Adherence occupancy service level Wfm Workforce Management IEX KPI"s Nice real-time metrics Verint Genesys Asa

a month ago

Executive, Cross Border (Key Account) - Mandarin

Permanent Job

Shah Alam ,

Malaysia

2-3 years

customer service client-focused solutions service level performance service issues analytical tools Supply Chain Customer Complaints refunds Account Management logistics sales trend client inquiries

a month ago

Master Data Specialist (Japan Speaker)

Permanent Job

Malaysia

0-2 years

data loads master data activities quality standards shared materials Job Aids service level agreement Documentations Technical Skills data identification data owners data elements data standardization performance metrics SAP plant level material status values master data requests SAP Data Cleansing

a month ago

Master Data Specialist (Japan Speaker)

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

a month ago

Local Service Delivery Manager

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

Call Centers Regulatory Compliance productivity monitoring Bpo Travel Industry knowledge resource Sabre communication auditing KPIs service level metrics development Project Development tactical planning operations Customer Satisfaction continuous learning Gap Analysis Amadeus

a month ago

Customer Service - Open for Fresh Graduates

Permanent Job

Malaysia

1-3 years

Organizational Skills quality matrices customer interactions customer feedback multi-tasking professional attitude solution providing service level agreements customer service Communication Skills Microsoft Office

a month ago

Logistics Executive

Permanent Job

Petaling Jaya ,

Malaysia

1-3 years

Inventory Planning purchase replenishment orders FIFO management Supply Chain D365 system Warehouse transfer orders service level agreement Shipment

a month ago

Business Analyst (System Support)

Permanent Job

Malaysia ,

Kuala Lumpur

2-4 years

technical issues Analytical Thinking Documentation service level agreement system changes english incidents bahasa malaysia agile

a month ago

Storage Engineer- Hitachi

Permanent Job

Malaysia ,

Selangor

Fresher

Hitachi Device manager VMAX/DMX/Xtreme IO Snap-vault snapshots VNX/Clarion Solutioning for new technology troubleshooting fabric related issues Centera NETAPP replication SNAP Mirror/Vault Migration Planning and Change arrangement Cluster Mode SAN Fabric configuration Hitachi Storage Navigator DFM /Operations Manager handle upgrades Brocade CLI and SAN Related Products VSP G1000 NETAPP FAS Series 3000/6000 Islion shadowimage A700 Snap-Mirror Environment Brocade Network Advisor True copy Performance Manager snap manager advanced performance analysis and advise for the hot spot and propose of resolution Hitachi Command Suite health checks Brocade/Cisco basic trouble shooing over storage performance VSP5500 Replication BCV/Clone SRDF/Recovery Point Appliance VSP G1500 Tuning manager Qtrees Service Level Review and team improvement plan Human Resource management and Team management snap-drive thin provisioning OnCommand System manager Snapshots Vplex Celerra Zoning Nfs Unisphere Cifs Vsp Replication

a month ago

INFORMATION MANAGEMENT ANALYST

Permanent Job

Malaysia

4-5 years

technical escalation operational practice Customer Support supervision standby support l1/l2 activities l3 activities vmware Query change management Service Level Management Problem Management Esxi Incident Management Vcenter

a month ago

Service Desk Analyst

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

Technical Helpdesk Skills IT service process Security & Compliance service level agreement Smart Spaces Field & On-Site Support business applications Digital Workplace Network Services Cloud Services

a month ago

IT FRESH GRADUATE - IMMEDIATE

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

Technical Helpdesk Skills IT service process Analysis incident status issue resolution Mandarin Bahasa KPI service level agreement Diagnosis Malay technical support English Escalate resolution resolver groups Customer Satisfaction Query Workflow

a month ago

Accounts Receivable Specialist

Permanent Job

Petaling Jaya ,

Malaysia ,

Selangor

0-2 years

Collections sales report document retention requirements customer reconciliations Service Level Agreements CN issuance aging report working capital analysis SOX controls Cash Application credit terms sales reconciliations quality claims AR Gl

a month ago

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service level Jobs

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Service Level Jobs

Associate Customer Success Engineer

Snr SRE Engineer

Business Intelligence Analyst - English - Penang

Operations Manager, Travel

Service Assurance Manager

Service Desk Analyst - Japanese Speaker

Executive, Cross Border (Key Account) - Mandarin Speaker

Head of Vendor Management

Executive Road Side Assistance

Operations Specialist - Employee Benefits Contact Centre-ASO

WFM Supervisor - KL

Claims Administrator

WFM Lead - Penang

Executive, Cross Border (Key Account) - Mandarin

Master Data Specialist (Japan Speaker)

Master Data Specialist (Japan Speaker)

Local Service Delivery Manager

Customer Service - Open for Fresh Graduates

Logistics Executive

Business Analyst (System Support)

Storage Engineer- Hitachi

INFORMATION MANAGEMENT ANALYST

Service Desk Analyst

IT FRESH GRADUATE - IMMEDIATE

Accounts Receivable Specialist