Efficiency Optimization Jobs in Penang

Branch Head, Customer Engagement Centres

Permanent Job

Penang ,

Malaysia

5-7 years

Diversity and inclusion Value-added Services Retention Management Performance Management Compliance service level Customer Engagement First Impression service recovery Service Monitoring Equal Opportunity Motivational Assistance Discipline Outbound Services Efficiency information dissemination Root Cause Analysis Quality Service Debriefs Manpower Optimization Performance Updates Team Management Escalation Management Regulatory Compliance Coaching KPIs New Products Complaint Handling Training Needs policy compliance Service Level Standards Service Delivery Service Improvement

5 months ago

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Efficiency Optimization Jobs in Penang

Branch Head, Customer Engagement Centres