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52
Contact Centre Jobs in Kuala Lumpur
WALK-IN Customer Service Executive (Contact Centre) 15 Nov 2024
OCBC
Permanent Job
Malaysia
,
Kuala Lumpur
Fresher
13 days ago
15 Nov 2024 [Walk-in Interview] Customer Service Executive (Contact Centre)
OCBC
Permanent Job
Malaysia
,
Kuala Lumpur
Fresher
13 days ago
Specialist, Global Contact Centre
Plaza Premium Group
Permanent Job
Malaysia
,
Kuala Lumpur
1-2 years
customer service
Ms Applications
Listening
Telephone
communication
Interpersonal
9 days ago
Contact Centre Representative
Hays
Permanent Job
Malaysia
,
Kuala Lumpur
0-2 years
customer service
Revenue Generation
contact centre
Customer Satisfaction
product information
Sales
12 days ago
I-Contact Centre Executive
AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD.
Permanent Job
Malaysia
,
Kuala Lumpur
2-4 years
Call Center
Interpersonal Communication
insurance industry
Problem-solving
28 days ago
J - Contact Centre Executive [Cantonese Speaker]
AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD.
Permanent Job
Malaysia
,
Kuala Lumpur
2-4 years
Interpersonal Communication
Problem Solving
Complaint Resolution
Call Center
Customer Relationship Management
28 days ago
Executive, Contact Centre
Prudential Financial, Inc
Permanent Job
Malaysia
,
Kuala Lumpur
1-3 years
customer service
chinese dialects
Listening Skills
international calls
Call Center
english
Mandarin
26 days ago
Executive, Contact Centre
Prudential Financial, Inc
Permanent Job
Malaysia
,
Kuala Lumpur
1-3 years
customer service
chinese dialects
Listening Skills
international calls
Call Center
english
Mandarin
26 days ago
Executive, Contact Centre
Prudential Financial, Inc
Permanent Job
Malaysia
,
Kuala Lumpur
1-3 years
customer service
chinese dialects
Listening Skills
international calls
Call Center
english
Mandarin
26 days ago
Executive, Contact Centre
Prudential Financial, Inc
Permanent Job
Malaysia
,
Kuala Lumpur
1-3 years
customer service
chinese dialects
Listening Skills
international calls
Call Center
english
Mandarin
26 days ago
Executive, Contact Centre
Prudential Financial, Inc
Permanent Job
Malaysia
,
Kuala Lumpur
1-3 years
customer service
chinese dialects
Listening Skills
international calls
Call Center
english
Mandarin
26 days ago
Executive, Contact Centre
Prudential Financial, Inc
Permanent Job
Malaysia
,
Kuala Lumpur
1-3 years
customer service
chinese dialects
Listening Skills
international calls
Call Center
english
Mandarin
26 days ago
Technical Consultant (2 years contract)
StarHub
Permanent Job
Malaysia
,
Kuala Lumpur
5-7 years
switching
ALU
Structured Cabling
Mpls
Unified Communications
Data Centre hosting
Security
Conferencing
contact centre
Consulting
MetroEthernet
Voice
Avaya
SD-WAN
Fortinet
Hp
Juniper
Aruba
Firewalls
routing
Vpn
Nfv
Firewall
F5
Riverbed
Cisco
Load Balancing
a day ago
Client Support Specialist - EB Claims Contact Centre (Supporting Hong Kong)
Marsh
Permanent Job
Malaysia
,
Kuala Lumpur
1-3 years
Third Party Administration
Claims Statistic Report
claims handling
Claims Settlement
Rapport Building
Medical Claims
Listening
Training Opportunities
Communication
Claims Processing
Problem Solving
Detail-oriented
Claims Reserves
Coordination
Analytical Skills
Medical Policies
Claims Adjudication
Analytics
Claims Investigation
Project Management
Claims Verification
Insurance
Data Analysis
Claims Value
Chinese
Claims Liabilities
Claims Management
Customer Service
Smart Office
Probing
claims resolution
Customer Support
Service Quality
Contact Center
Efficiency
global projects
Stakeholder Management
Cantonese
Productivity
Claims Follow-up
Claims Service Provider Fees
Claims
Claims Monitoring
Client Support
Service Operations
Career Development
Shared Services
Service Improvement
Data Management
Ms Office
Service Delivery
Excel
30 days ago
Operations Specialist - Contact Centre
Marsh
Permanent Job
Malaysia
,
Kuala Lumpur
1-3 years
English
Coordination Skills
Analytical Skills
Customer Service
Call Centre
Mandarin
Listening Skills
Data Management
Ms Office
30 days ago
Operations Specialist - Employee Benefits Contact Centre-ASO
Marsh
Permanent Job
Malaysia
,
Kuala Lumpur
0-2 years
Claims dispute
Word
adjudication
Account Management
Organizational Skills
service level agreement
Cantonese
Standard Operating Procedures
Life Insurance
Enrolment process
Claims
Customer service
Insurance terminology
English
Claims operation
Interpersonal Skills
Email correspondences
Time Management
Written Communication
Insurance
Problem resolution
Employee Benefits
Problem-solving
Team Player
Claims Settlement
Claims status
Excel
Ms Office
30 days ago
Regional Head of Technology - Debt Management Fintech and Contact Centre
Collectius
Permanent Job
Malaysia
,
Kuala Lumpur
10-12 years
Business Acumen
threat detection
CI/CD
problem-solving skills
CRM
Communication Skills
leadership abilities
Erp
Iso27001
Cybersecurity
Firewalls
Devops
Encryption
Gcp
Agile Methodologies
Azure
AWS
a month ago
Executive, Contact Centre
Prudential plc
Permanent Job
Malaysia
,
Kuala Lumpur
1-3 years
customer service
Mandarin
Call Center
chinese dialects
Listening Skills
english
international calls
30 days ago
Contact Centre Trainer
Telecontinent Sdn Bhd
Permanent Job
Malaysia
,
Kuala Lumpur
1-2 years
Trainer
comprehensive training materials
fast-paced
knowledge gaps
training needs
Mandarin
Leadership
Procedures
company policies
assessment results
Technology
assess
performance metrics
operations
group discussions
areas for improvement
Process
engaging
best practices
customer service protocols
bahasa malaysia
high-pressure environments
day-to-day interactions
Call Center
onboarding process
call center processes
Instructional Design
customer service best practices
Monitor
Operations teams
Presentation Skills
simulations
English
constructive feedback
Feedback
Microsoft Office Suite
accurate records
evaluations
Organizational
Facilitator
prioritize tasks
Powerpoint
resource
training methodologies
Time Management
Attendance
Bachelor"s degree
procedural knowledge
role-playing
e-learning modules
coaching
mentoring capabilities
process guides
manuals
customer service
Mentoring
Public Speaking
Quality Assurance
a month ago
Executive, Contact Centre
Prudential plc
Permanent Job
Malaysia
,
Kuala Lumpur
1-3 years
customer service
Mandarin
Call Center
chinese dialects
Listening Skills
english
international calls
30 days ago
Training and Quality Assurance Manager ( Contact Centre )
Telecontinent Sdn Bhd
Permanent Job
Malaysia
,
Kuala Lumpur
0-3 years
regulatory changes
Quality Management
initiative
analytical
Attention To Detail
Inspections
corrective actions
Adaptability
Stress Tolerance
Tools
Problem Solving
quality data
communication
training programs
audits
Interpersonal
Compliance
Trends
Software
Team Management
industry trends
professional development
innovative solutions
quality assurance
a month ago
Team Lead - EB Claims Contact Centre (Supporting Hong Kong)
Marsh
Permanent Job
Malaysia
,
Kuala Lumpur
5-7 years
Coordination Skills
Analytical Skills
Customer Service
Insurance
Medical Policies
Claims
Medical Claims
Listening Skills
Data Management
Excel
Ms Office
30 days ago
Client Support Executive - Contact Centre (Supporting Hong Kong)
Marsh
Permanent Job
Malaysia
,
Kuala Lumpur
1-3 years
English
Communication Skills
Analytical Skills
Customer Service
Call Centre
Cantonese
Listening Skills
Data Management
Ms Office
30 days ago
Contact Centre Voice Team Leader(Multilingual)
U Mobile
Permanent Job
Malaysia
,
Kuala Lumpur
1-3 years
business letter writing
communication
social media
Microsoft Office
a month ago
Senior Manager, Contact Centre & Agent Service Management
Prudential Financial, Inc
Permanent Job
Malaysia
,
Kuala Lumpur
5-7 years
Customer Service
Vendor Management
Process Improvement
Tele Marketing
Outbound
Microsoft Office
a month ago
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