Contact Center Jobs

Contact Center Specialist (Fresh grad)

Permanent Job

Petaling Jaya ,

Malaysia ,

Selangor

0-2 years

Ms Word tense situations Detail Oriented positive mindset self-confident Mandarin Self Motivated Result Oriented communication bahasa malaysia prying questions Service Oriented Time Management Active Listening english Ms Excel ms powerpoint

4 days ago

Contact Center Team Leader (Night Shift Only)

Permanent Job

Malaysia ,

Kuala Lumpur

2-4 years

Training And Development analytical mandarin language proficiency Interpersonal workforce management Problem-solving us market customer service standards Team Leadership performance management Client Interaction communication Reporting ms powerpoint Ms Excel

29 days ago

Senior Technology Architect- Genesys

Permanent Job

Kuala Lumpur

15-25 years

Transformation Services Omni Channel Contact Center Genesys

11 days ago

Contact Center Specialist - English speaker

Permanent Job

Malaysia ,

Kuala Lumpur

1-6 years

Call Center Knowledge Base public holiday courtesy Interpersonal Skills Rotational Shift weekend priority issues english Mandarin Troubleshoot

a month ago

Contact Center - Insurance Company l Jalan Ampang

Permanent Job

Malaysia

0-6 years

outbound calls inbound calls Emails

30 days ago

Operation Manager, Call Center

Permanent Job

Malaysia ,

Kuala Lumpur

5-7 years

Call Center Management contact center systems coaching Ms Office Tools Quality Control workforce management data driven decision making Communication Skills

a month ago

Social Media Project - Quality Coach- English/ Malay / Mandarin Speaking

Permanent Job

Singapore ,

Kuala Lumpur

0-2 years

Quality Coach Quality-Related topics Agent Level Interaction monitoring quality presentations End User Contact Center Representative Process Level evaluations interaction assessment agent development coaching agent training

a month ago

Candidate Care Specialist

Permanent Job

Malaysia ,

Kuala Lumpur

2-3 years

Contact Center Salesforce Microsoft Office Applications

a month ago

CCC Specialist (Business Systems)

Permanent Job

Petaling Jaya ,

Malaysia

3-5 years

Analytical Skills Contact Center Genesis ININ IT Vendor Management

30 days ago

IT Project Manager

Permanent Job

Malaysia ,

Kuala Lumpur

1-2 years

Organizational project management analytical Collaborative Methodologies Critical Thinking project management software tools Conflict Management Leadership best practices contact center solutions communication Software Development Web Technologies

a month ago

Senior IT Project Manager

Permanent Job

Malaysia ,

Kuala Lumpur

1-2 years

a month ago

Senior IT Project Manager

Permanent Job

Malaysia ,

Kuala Lumpur

1-2 years

a month ago

IT Project Manager

Permanent Job

Malaysia ,

Kuala Lumpur

1-2 years

a month ago

Client Support Specialist - EB Claims Contact Centre (Supporting Hong Kong)

Permanent Job

Malaysia ,

Kuala Lumpur

1-3 years

Third Party Administration Claims Statistic Report claims handling Claims Settlement Rapport Building Medical Claims Listening Training Opportunities Communication Claims Processing Problem Solving Detail-oriented Claims Reserves Coordination Analytical Skills Medical Policies Claims Adjudication Analytics Claims Investigation Project Management Claims Verification Insurance Data Analysis Claims Value Chinese Claims Liabilities Claims Management Customer Service Smart Office Probing claims resolution Customer Support Service Quality Contact Center Efficiency global projects Stakeholder Management Cantonese Productivity Claims Follow-up Claims Service Provider Fees Claims Claims Monitoring Client Support Service Operations Career Development Shared Services Service Improvement Data Management Ms Office Service Delivery Excel

30 days ago

Senior Customer Service and Support Specialist

Permanent Job

Malaysia

3-5 years

digital environments digital wallet services fast-paced environment Analytical Skills cross-functional collaboration process improvement CRM platforms problem-solving abilities contact center metrics customer service tools operations Escalation Management

30 days ago

Customer Service Representative

Permanent Job

Selangor

Fresher

167 - 192 MYR monthly

Customer Support Customer Service Contact Center Customer Care

3 months ago

Technical Support Supervisor

Permanent Job

Petaling Jaya ,

Malaysia ,

Selangor

0-2 years

Technical Support Processes Business Review Presentation contact center operations Customer Management Performance Appraisals Policies Case Management Schedule Service Qms Initiative data integrity Operations Quality Management System Service Gaps Counseling Productivity Aging Service Levels Training Coaching New Products KPIs Attendance Records Quality Management Workflow Performance Forms Reports

5 months ago

Supervisor, Technical Support

Permanent Job

Petaling Jaya ,

Malaysia ,

Selangor

0-2 years

Coaching Quality Management contact center operations Attendance Records Training Audits Counseling Technical Support Feedback Aging Performance Appraisals Business Review Presentation Productivity Service Initiative data integrity Customer Management Service Levels Operations Quality Management System Case Management New Products Qms Open Cases Workflow Reports

5 months ago

Team Manager | BIlingual

Permanent Job

Malaysia ,

Kuala Lumpur

1-2 years

Mandarin Leadership customer-orientation Time Management english communication Cantonese

a month ago

Work Force Management Analyst

Permanent Job

Malaysia ,

Selangor

1-3 years

Data Analysis Problem Solving communication Microsoft Excel

3 months ago

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Contact Center Jobs

Contact Center Specialist (Fresh grad)

Contact Center Team Leader (Night Shift Only)

Senior Technology Architect- Genesys

Contact Center Specialist - English speaker

Contact Center - Insurance Company l Jalan Ampang

Operation Manager, Call Center

Social Media Project - Quality Coach- English/ Malay / Mandarin Speaking

Candidate Care Specialist

CCC Specialist (Business Systems)

IT Project Manager

Senior IT Project Manager

Senior IT Project Manager

IT Project Manager

Client Support Specialist - EB Claims Contact Centre (Supporting Hong Kong)

Senior Customer Service and Support Specialist

Customer Service Representative

Technical Support Supervisor

Supervisor, Technical Support

Team Manager | BIlingual

Work Force Management Analyst