Call Quality Jobs

Customer Service Advisor (Media & Entertainment) Mandarin, Cantonese, Taiwanese

Permanent Job

Malaysia ,

Kuala Lumpur

4-6 years

customer service cultural context call quality tools Communication Skills Problem-solving Ms Office

28 days ago

Assistant Manager, Quality Assurance (Call Centre)

Permanent Job

Malaysia

0-2 years

Communication Skills Interpersonal Skills Continuous Improvement Analytical Skills Problem-solving Adaptability technical proficiency

12 days ago

Customer Service Advisor

Permanent Job

Malaysia ,

Kuala Lumpur

1-3 years

call quality Communication Skills Ms Office

a month ago

Trainer cum Quality Assurance (Telesales Call Centre)

Permanent Job

Malaysia ,

Kuala Lumpur

2-4 years

industry regulations product information Interpersonal Skills Medical hospitalization benefits yearly bonus quality assurance metrics commission pay call monitoring software quality metrics call data Ms Office Suite Performance Improvement professional development eis Training socso Analytical Skills quality standards Epf crm Regulatory Requirements maternity leave communication e-learning modules coaching Compliance Sales Techniques call monitoring parental leave quality assurance

a month ago

Call Center Quality Assurance, II

Permanent Job

Penang ,

Malaysia

1-2 years

Software Analytical Skills Communication Skills Customer Care Pc Hardware internet technology

30 days ago

Quality Assurance - Call Centre

Permanent Job

Petaling Jaya ,

Malaysia

2-4 years

Presentation Negotiation Mandarin Translation communication

30 days ago

Quality Auditor - Call Center

Permanent Job

Malaysia ,

Kuala Lumpur

1-3 years

Data Analysis livechats Emails quality metrics coaching Calibration agent performance voice team Statistical Analysis quality assurance

a month ago

Quality Assurance Executive (Call Center)

Permanent Job

Malaysia ,

Kuala Lumpur

1-3 years

Problem Solving communication questioning Organizational Listening Interpersonal analytical email writing

a month ago

Quality Assurance Executive (Call Centre)

Permanent Job

Malaysia ,

Kuala Lumpur

1-3 years

Critical Thinking Organizational Public Speaking decision-making quality audit analytical People Management Time Management communication

30 days ago

Quality Assurance Executive (Mandarin Speaker)

Permanent Job

Malaysia ,

Kuala Lumpur

0-2 years

Mandarin Call Center quality score english Microsoft Office

3 days ago

Contact Centre Trainer

Permanent Job

Malaysia ,

Kuala Lumpur

1-2 years

Trainer comprehensive training materials fast-paced knowledge gaps training needs Mandarin Leadership Procedures company policies assessment results Technology assess performance metrics operations group discussions areas for improvement Process engaging best practices customer service protocols bahasa malaysia high-pressure environments day-to-day interactions Call Center onboarding process call center processes Instructional Design customer service best practices Monitor Operations teams Presentation Skills simulations English constructive feedback Feedback Microsoft Office Suite accurate records evaluations Organizational Facilitator prioritize tasks Powerpoint resource training methodologies Time Management Attendance Bachelor"s degree procedural knowledge role-playing e-learning modules coaching mentoring capabilities process guides manuals customer service Mentoring Public Speaking Quality Assurance

a month ago

Customer Service Specialist - Native Korean

Permanent Job

Malaysia

6-8 years

Korean Microsoft Windows Email payment data Quality Of Service policies and procedures english Call Centre inbound phone call Microsoft Office

a month ago

Operation Manager, Call Center

Permanent Job

Malaysia ,

Kuala Lumpur

5-7 years

Call Center Management contact center systems coaching Ms Office Tools Quality Control workforce management data driven decision making Communication Skills

a month ago

CUSTOMER SERVICE REPRESENTATIVE (JAPANESE SPEAKER, KL-MY)

Permanent Job

Kuala Lumpur

2-12 years

250 - 417 MYR monthly

Customer Service Representative Japanese Language Customer Service Agent Customer Service Voice

4 months ago

Customer Success Specialist

Permanent Job

Kuala Lumpur

3-5 years

3000 - 5000 MYR monthly

Customer Service Customer Support Customer Care Customer Care Executive Customer Service Representative Customer Service Executive Customer Support Executive Inbound And Outbound CSR Customer Service Associate

3 months ago

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call quality Jobs

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Call Quality Jobs

Customer Service Advisor (Media & Entertainment) Mandarin, Cantonese, Taiwanese

Assistant Manager, Quality Assurance (Call Centre)

Customer Service Advisor

Trainer cum Quality Assurance (Telesales Call Centre)

Call Center Quality Assurance, II

Quality Assurance - Call Centre

Quality Auditor - Call Center

Quality Assurance Executive (Call Center)

Quality Assurance Executive (Call Centre)

Quality Assurance Executive (Mandarin Speaker)

Contact Centre Trainer

Customer Service Specialist - Native Korean

Operation Manager, Call Center

CUSTOMER SERVICE REPRESENTATIVE (JAPANESE SPEAKER, KL-MY)

Customer Success Specialist