Responsibilities:
- Ensure high customer satisfaction by excelling in the receipt, identification, dispatch, and quality assurance of goods.
- Track and report on the effectiveness of warehouse activities and employee performance.
- Organize and manage inventory and storage areas efficiently.
- Ensure the accuracy of shipments and inventory transactions.
- Set job expectations, coach employees, and manage staffing levels.
- Interact with customers to resolve inquiries or issues.
- Maintain records, document necessary details, and use reports to assess warehouse status.
- Identify areas for improvement and implement or adjust procedures.
- Coordinate activities with other departments.
:,
: RM2,
