Requirement:- SPM, Diploma holders or above, fresh graduate are welcomed to apply.
Minimum 2 to 3 years working experience in healthcare.- Good interpersonal skills.
Good communication skills.
A self starter with initiative and resourcefulness.- Proficient in Microsoft office.
Responsible to enter all charges under Doctors and Hospitals into Hospital Information System (HIS) as per Charge Vouchers received.- To file all Charge Vouchers that had been keyed-in into a dedicated Patient Charge Folder.
To confirm with doctors and nurses in the event of receiving Charge Vouchers that are not clear which requires further clarification / confirmation.
- To compile all related documents and reports for discharge and send to Discharge Team. The documents are discharge tracker, complete insurance form, investigation results, imaging reports, charge vouchers, etc.
To prepare all documents and reports related to referral cases and add-on procedures (Insurance form, Referral letter, and Investigation reports) and ensure them to be complete at ward level by the Doctors and nurses.- To confirm and write down in discharge tracker the doctors name who treated or seen the patient.
To assist in answering queries by patients regarding bills, charges, discharge process flow, etc.
- Answer phone calls and take messages regarding billing related matters whenever required.
Responsible to provide correct information to discharged patient on their final bill status.- Senior Ward Clerk to prepare ward clerk duty roster and to arrange coverage / deployment as assigned.
At all times, to maintain strict confidentiality of any information you may become aware of during the course of your duties.
- Enhance professional growth and development through reading of relevant literature, as well as attendance to relevant training programmes (internal & external).
* Perform other tasks / duties as assigned.
Job Type: Full-time
