Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive.
Your day at NTT DATA
The primary responsibility of the Technical Services Implementation Engineer (L1) is to work closely with the Technical Services Implementation Engineering team to action configurations, installations and attend to break/fix events that are deemed less complex in nature.
What You'll Be Doing
Key Roles and Responsibilities:
- Develops the ability to start owning portions of an installation, break/fix incidents, and problem management.
- Functions jointly with the Implementation Engineering team to meet client requirements.
- May be required to perform periodic telephonic duty on the technical service desk, providing second line telephonic support under guidance to customers.
- Action less complex configurations and installations
- Attend to less complex break/fix events
Knowledge, Skills, And Attributes
- Basic understanding and appreciation of technical design principles
- Ability to develop an understanding of fundamental project management and administration processes
- Display a strong learning orientation
- Good verbal communication skills
- Demonstrate a client service orientation
- Hands-on proactive in approach
Academic Qualifications And Certifications
- Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent (background in Cybersecurity or Network & Security preferred)
Workplace Type
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
