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D Zen MICE Travel Sdn Bhd

Travel Operation Assistant (Mandarin Speaker)

D Zen MICE Travel Sdn Bhd
Early Applicant
  • 3 days ago
  • Be among the first 50 applicants
Exp: 0-2 Years
Malaysia, Kuala Lumpur
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Job Description

Job Responsibility

  • Assist in planning and organizing travel itineraries, including flights, accommodations, transportation, and activities.
  • Handle bookings, reservations, and confirmations, ensuring accuracy and timely communication with clients and suppliers.
  • Coordinate with airlines, hotels, tour operators, and other service providers to secure the best rates and arrangements.
  • Provide exceptional customer service by responding promptly to inquiries, resolving issues, and addressing special requests.
  • Assist clients with travel-related questions, visa applications, travel insurance, and other related needs.
  • Ensure clients receive all necessary travel documents, including itineraries, tickets, and vouchers, in a timely manner.
  • Maintain and update client records, booking details, and other relevant information in the companys database.
  • Prepare invoices, process payments, and manage financial transactions related to travel bookings.
  • Assist in preparing travel proposals, marketing materials, and promotional offers.

Job Requirements

  • SPM graduates, diploma or degree in Tourism, Hospitality, Business Administration, or a related field.
  • Able to speak in English & Mandarin
  • Previous experience in a travel agency, tour operator, or related industry is preferred.
  • Strong organizational skills with a keen eye for detail.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and experience with travel booking software (e.g., Amadeus, Galileo, or Sabre).
  • Ability to handle multiple tasks and work effectively in a fast-paced environment.
  • Knowledge of global travel destinations, visa requirements, and travel regulations.
  • Flexibility to work outside of regular office hours during peak travel seasons.

Job Benefits

  • EPF & Socso
  • Medical Leave
  • Annual Leave
  • Able to travel to overseas
  • Attractive commission, Incentive and Bonus
  • Company Trip
  • Training Provided

More Info

Industry:Other

Function:Travel

Job Type:Permanent Job

Skills Required

Booking
Travel
communication
Interpersonal
Microsoft Office

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Date Posted: 21/11/2024

Job ID: 101088855

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About Company

D Zen MICE Travel Sdn Bhd
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