Training Specialist

Bitget is one of the world's leading digital assets ecosystems. With over 20 million registered-users, Bitget has one of the most comprehensive suites of block-chain products and services available via bitget.com.

Our mission is to support the growth of the digital assets industry and we believe it represents the future of finance. What we do empowers the future of finance by ensuring secure, efficient and smart digital transactions.

We are one of the fastest growing companies in the digital assets sector. If you are looking for cutting-edge work, where you will have opportunities to develop your career among peers who are experts in their field, and you believe in the future of crypto currency, then look no further than Bitget!

Job Responsibilities

- Devises and schedules customer service curriculum for all representatives

- Develops educational material and organising training sessions for new hires

- Modifies lessons for new campaigns or events

- Maps out training plans, design and develop training programs.

- Designs and implements programs to improve performance and enhance the overall service to the customers in a manner that meets/exceeds the performance expectations.

- Prepare accurate weekly training reports and ensure timely submission

Job Requirements

- Proven work experience as a Customer Service Trainer or similar role

- Proficiency using Microsoft programs (Word, Excel, PowerPoint)

- Excellent public speaking skills

- Familiarity with interactive learning activities

- Strong attention to detail and good time management, able to multi-task.

- Verbal and written English language at an advanced level.

- Proficient in Mandarin language would be an added advantage.

Why Bitget

• Bitget is the world's leading crypto-exchange for copy trading and is one of the world's largest and most-respected exchanges.
• We believe that crypto is here to stay and we are just getting started.
• We are growing and we are looking for world-class ambitious talent to help us continue this journey.
• Blockchain technology and digital assets has the potential to change finance in a way no other technology can - be part of it!
• We offer cutting-edge work with lots of responsibility within a supportive and highly regarded team.
• We are a global company and we have over 20 million users around the world who trust us.
• We offer competitive salary and benefits. We also offer learning and development programmes.

If you are ambitious and believe that digital assets could be the next financial and technological revolution, join us and grow with us!