Role DescriptionThis is a full-time on-site role as a Tour Operations Executive at Golden Destinations by ICE HOLIDAYS Sdn Bhd's office in Malaysia.
To deal with the overseas DMC, Accommodation or cruise line principle;
- To assist in making booking in cruise line booking engine; OR
To assist in all aspect of tour operations; including itinerary planning, costings, air tickets and ground arrangements, attractions, and other day-to-day activities; OR- To assist in doing flight booking through the GDS system (Travelport, Saber and Amadeus)
To compile and maintain records of business transactions to ensure all documentations are properly filed;
- Recording orders for all related tour services;
To provide full support for tour packages sales and departures;- To educate customers and partners on products, destination knowledge, and provide all relevant customer support;
To participate in all field work, including Airport duties and travel fairs
Requires candidates with minimum 2 years of working experience in the Travel industry (Preferably in East Asia region).
- Require Language(s) (write, read & speak) - English & Mandarin.
Outspoken & soft-spoken person.- Good follow up skill and highly attentive to enquiry.
Comfortable working with computer and mobile phone in long hour.
- Basic computer skill (Outlook, Excel, Words and PowerPoint).
Willing to travel when necessary (company will provide allowance if necessary).
Standardized Government Statutory Contributions- Employee Development Training (annually)
Annual Company Bonus (annually)
Insurance Coverage- Company Travel Package Discount Entitlement
Open for Malaysians Only
Job Type: Full-time
Pay: RM3,- 00 - RM4,000.00 per month
Benefits: - Health insurance
Opportunities for promotion
Schedule:
Supplemental Pay:
Experience:
- Tour Operations: 1 year (Preferred)
Language:
* Mandarin (Preferred)