Job Responsibility
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards.
- Effectively manage large numbers of incoming calls.
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
Job Requirements
Abang UsedCar Sdn Bhd is a fast pace company that are expanding rapidly now. We are specialist in pre-owned cars and are creating something unique towards the market.
We are looking for a highly motivated and target driven sales to be part of our team. You'll play a crucial role in driving the company growth together. What do we need from you
- Min possess SPM.
- Language proficiency: English, Bahasa Malaysia.
- With 1 years relevant working experience.
- That you are here to build your career growth seriously , so that we can do IT together
- Good attitude and responsible character. Very important needed
- Independent with persuasive interpersonal skills and results-driven.
- Strong communication skills & product knowledge skills, problem solving, critical thinking & customer service skills by providing best solution.
- Exhibit strong negotiation and problem solving skills.
- Develop and execute the plan to drive sales growth.
Job Benefits
- Bonus
- Performance Bonus
- Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
- Annual leave and sick leave
- Career Growth
- Personal Career development ( Career Progression opportunities - you maybe able to get promotion easily.)
- Medical & Insurance Coverage
- KWSP and SOCSO
