Answer incoming calls and provide callers with the requested information- Handle customer inquiries and complaints in a polite and professional manner
Transfer calls to appropriate personnel or departments
- Assist customers in placing orders
Take messages and forward them to the relevant parties- Maintain records of customer interactions and transactions
Ensure customers satisfaction by providing accurate information in a timely manner
- Follow communication procedures and standards
Job Types: Full-time, Permanent
Pay: RM1,
- 00 - RM1,900.00 per month
Benefits: - Cell phone reimbursement
Free parking Maternity leave
Schedule:
Day shift Rotational shift
Supplemental pay types:
Language:
* Mandarin (Preferred)
