Call on customers to advise them of available products and services offerings.- Follow up with potential customers who have shown interest in our products and services.
Develop and maintain knowledge of our products and services and be able to articulate their features and benefits to customers.
- Entry of sales leads for external sales pursuit; and pursuit of select open leads for closure.
Qualify sales leads by assessing need, budget, and buying authority.- Obtain basic qualifying information including (but not limited to) time frame for purchase, decision maker(s), budget, influencing factors, and next step in the sales process.
Effective nurturing of leads; building relationships by conducting ongoing, informative dialog that helps qualified prospects who are not yet sales-ready.
- Assist manager and senior management by providing monthly updates about recurring business issues that require a proactive approach, or trends that suggest alternate sales offers or approaches.
Track all outbound and inbound calls in SAP and capture specific customer and product details related to the call.
Requirement:- Degree or Diploma holder. (Fresh graduate are welcome)
Fluent in English (written and spoken).
- Flexibility to work during Odd Hours and Public Holiday.
Good focus on details.- High level of enthusiasm.
Excellent customer service skills - listening and communication skills.
- Ability to work both autonomously and as a team player.
Excellent ability with web and electronic tools.- Competency using Microsoft PowerPoint, Excel, Word, and other general PC skills.
Familiarity with customer relationship management (CRM) systems.
- SAP experience would be a plus.
Job Type: Permanent
Pay: RM3,
- 00 - RM6,000.00 per month
Benefits: - Professional development
Schedule:
Night shift
Supplemental pay types:
Education:
Diploma/Advanced Diploma (Preferred)
