Telemarketer

Job Description

We seek a dedicated and dynamic telemarketer to join our sales and marketing team.

As a telemarketer, you will make outbound calls to potential customers and persuade them to subcrisbe services. Your primary goal will be to generate interest, qualify leads and close sales over the phone. You will also engage prospects and build rapport through persuasive communication skills, gathering information about their needs and preferences.

If you are a self-motivated and a creative sales professional passionate about delivering tangible results, you could be an excellent fit for this role. We offer a competitive salary package, performance-based incentives and opportunities for career advancement in a growth-nurturing work environment that fosters growth and career development.

• Responsibilities

Conduct outbound calls to prospective customers, using your persuasive skills to promote our services effectively.

• Identify and qualify sales leads, capture essential customer information and assess their needs to tailor appropriate solutions.

Engage with potential customers in a professional and persuasive manner, clearly articulating the features, advantages and benefits of our offerings.

• Follow up on leads and maintain regular communication with potential customers to build relationships and increase the likelihood of sales conversions.

Close sales deals by overcoming objections, negotiating terms and securing customer commitment.

• Maintain accurate and up-to-date records of customer interactions, ensuring proper documentation and follow-up actions.

Collaborate with the sales team to provide qualified leads and relevant information for an effective follow-up.

• Stay updated on industry knowledge, industry trends and competitor offerings to position our services in the market.

• Qualifications

High school diploma or equivalent.

• 0-1 year of experience in telemarketing, sales or customer service.

Excellent verbal communication skills and a clear and confident phone manner, with the ability to articulate features and benefits persuasively.

• Familiarity with the local language and industry regulations as well as China markets, culture and customs.

Resilience and perseverance to handle rejection and maintain motivation in a sales-driven role.

• Organisational skills to manage customer information and follow-up activities.

Basic computer literacy and familiarity with CRM systems or call centre software.

• Professionalism, integrity and a positive attitude in all customer interactions.

Exceptional time management and organisational skills, with the ability to manage multiple tasks and priorities.

Job Types: Full-time, Fresh graduate

Pay: RM2,

• 00 - RM3,000.00 per month
  
  Benefits:
• Maternity leave

Parental leave

• Professional development

Schedule:

• Day shift

Holidays

• Monday to Friday

Supplemental Pay:

• 13th month salary

Commission pay

Education:

• STM/STPM (Preferred)

Experience:

• TeleMarketing: 1 year (Preferred)

Language:

* Mandarin (Preferred)