Telemarketer Internship

We are currently seeking a motivated and energetic Telemarketer Intern to join us at J & J Intelligence Concept Shop.

• Location: Cheras, Kuala Lumpur (700m distance with MRT station TAMAN MUTIARA)

• Working hours: Monday to Friday, 9:30 A.M. - 5:30 P.M.

• Allowance: RM1000

• Job Descriptions:

• Make outbound calls to potential customers from a provided list to introduce them to our P2P service, explain its benefits, and answer any questions they may have.

Develop a strong understanding of our P2P service offerings, features, and benefits to effectively communicate with potential customers.

• Identify and qualify potential leads by assessing their interest and needs, and then provide information to the sales team for further follow-up.

Engage with potential customers in a friendly and professional manner, addressing their concerns, and building rapport to encourage them to consider our services.

• Follow provided scripts while also adapting communication style to individual customer needs and preferences.

Accurately record and update customer information, interactions, and outcomes in our CRM system.

• Provide regular reports on call performance, including the number of calls made, leads generated, and customer feedback.

Collaborate with the sales and marketing team to provide feedback on customer responses and suggest improvements to scripts and processes.

• Participate in training sessions to enhance communication skills, product knowledge, and sales techniques.

Assist in other duties and responsibilities as assigned from time to time.

• Internship Benefits:

• Hands-on experience in telemarketing and sales in a P2P service industry.

Opportunity to work closely with experienced professionals.

• Training and skill development in sales and communication.

Exposure to a dynamic and collaborative work environment.

• Potential for career growth and permanent employment opportunities.

• Qualification & Education Requirements:

• Candidate must possess at least a Diploma / Degree in Business Administration or equivalent.

Eagerness to learn and a positive attitude.

• Preferred Skills:

• Excellent communication and interpersonal skills.

Good time management skills and ability to meet deadlines.

• Proficient in Microsoft Office and basic computer skills

Ability to work independently and in a team environment.

Job Type: Internship
Contract length: 6 months

Pay: RM

• 00 - RM1,000.00 per month
  
  Benefits:
• Professional development

Schedule:

• Day shift

Monday to Friday