Role Title: Readiness Specialist - Job Type: Permanent with client
Work Mode: WFH
Answer queries via phone and email.- Make outbound calls as and when required.
Troubleshoot basic computer related issues/problems. (Hardware, software, user access, etc.)
- Prepare the test centers before they go Live for conducting Exams. Keep self-updated on training, new initiatives and latest updates.
Actively work to meet/exceed the desired metrics/parameters.- Create and document cases as and when required.
Create and Maintain Reports for Clients (Excel).
- Perform hardware and software installations.
Job Types: Full-time, Permanent
Pay: Up to RM3,
- 00 per month
Benefits: - Health insurance
Work from home
Schedule: Monday to Friday
