Technical Support Engineer

Job description:

1. Mainly responsible for the installation, maintenance, and training of domestic and overseas client equipment and instruments (such as extractors, automatic pipettes, etc.) in the molecular biology field of the company:

2. Timely response to customer demands, able to flexibly use various remote processing methods to guide and solve emergency situations of client devices:

3. Provide training on equipment operation, fault handling, and technical application for internal and external customers of the company.

Requirement:

1. Master's degree or above in biology or related majors

2.Proficient in English, at least conversation level in Mandarin

2. Able to accept global business trips with a travel evaluation rate of 70%

3. Strong communication skills and problem-solving abilities