- Job summary
Responsible - to technical helpdesk support to provide excellent customer service and resolve technical issues. - to support product test, ensure test request deliver on time. -to operate the virtual studio
- Key Responsibilities
-Work closely with USA helpdesk team to ensure smooth process handling and team development.
-Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. - coordinate with oversea sales office on product testing logistic and conduct test. -Work with market manager to operate the eStudio on remote demo and training
Requirement Profile
Education: Completed technical education in automation or mechatronic
Experience: at least 2 years working experience in service or maintenance
Language skills: English
others: call center experience will be advantage
Job Type: Full-time
Pay: RM4,000.00 - RM6,500.00 per month
Schedule: - Rotational shift
Experience:
* service or maintenance: 2 years (Preferred)
