METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.
We are looking for a motivated Technical Author to join our team and take responsibility for creating and managing technical documentation for our products and services. This role will also require some administrative tasks to support the team. Based within the Product Management team, this is a full-time, fully onsite position. The ideal candidate will be self-driven, organized, and passionate about writing and technology.
Our Opening and Your Responsibilities
- Develop technical documentation and user manuals that comply with Mettler Toledo guidelines and templates.
- Develop and maintain technical documentation, such as user manuals and operation manuals.
- Manage and maintain documentation in accordance with ISO and MT corporate standards.
- Use ST4 Schema to organize and update technical content (fragments, tables, graphical images), along with preparing files for translation and creating bluebooks.
- Manage document version control within Schema and through ECRs, to ensure latest version is available to all parties and changes are logged.
- Manage translation process for documents with external translation company (extract Xml files from Schema, generate translation reports, pull together UI strings)
- Ensure new or amended documentation is distributed via SAP, Teamcenter, online, eDocs, internal network (Manuals Matrix).
- Manage manual review process and involve subject matter experts to ensure technical accuracy of documents.
What You Need to Succeed
- Continually seek improvement opportunities and develop internal processes to support (cost, time to market, increased knowledge transfer, market coverage etc.)
- Maintain compliance requirements for technical documentation and user manuals.
- Support the Product Management team with all aspects of technical authoring.
- Work closely with subject matter experts to understand product features and translate them into clear and concise documentation.
- Collaborate with cross-functional teams, including product management, R&D, and Service, to ensure accuracy and completeness of the documentation.
Qualifications or Functional Experience
- Proven experience developing a range of technical publications across a range of media.
- Minimum of 3 years of technical writing experience in the industry.
- Broad technical background, preferably with electromechanical / instrumentation experience.
- Higher level qualification in Technical Communications or related discipline.
Skills, Knowledge Experience
- Working knowledge and understanding of Content Management Systems.
- Experience in using Schema or other content management systems.
- Knowledge and experience of Microsoft Office applications (Word, Excel) & Adobe Pro
- Experience developing multi-lingual documentation across a range of media.
- Effective management of translation in numerous languages
- Proven project documentation, product specification, and technical writing skills
- Experienced in producing technical documents for products comprising software, graphical HMI, electronics & electromechanical subsystems
Our Offer to You
- Career growth
- Work with a good team
- Skills development
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us [1] here.
