Overview:
Embark on a multifaceted career path as our Tech Support Specialist, where you will be the cornerstone of both our IT infrastructure and digital presence. This role is tailored for a tech-savvy individual eager to manage IT resources, maintain and update our website and landing pages, and support project operations with a keen eye for UI/UX design. Your efforts will ensure the seamless integration of technology in our operations, enhancing our digital footprint and supporting our teams in achieving their project goals.
Key Responsibilities (including but not limited to):
- IT and Digital Platform Management: Act as the go-to expert for IT support, managing our digital platforms including the maintenance and updating of our website and landing pages to reflect current information and offerings.
- Website and Landing Page Development: Regularly update and refresh website content and manage landing page designs, ensuring they are aligned with our marketing strategies and user engagement goals.
- UI/UX Design Integration: Apply your knowledge of UI/UX design principles to enhance website navigation and user experience, making data-driven decisions to optimize layout and content placement.
- Technical Project Support: Serve as a technical liaison for project teams, facilitating the implementation of technology solutions that meet project specifications and operational needs.
- Software and Hardware Oversight: Oversee the deployment and maintenance of software applications and hardware devices, ensuring they are current, secure, and fully functional.
- Resource Optimization and Innovation: Employ innovative tech solutions to streamline operations and support projects, leveraging software and tools to enhance efficiency and effectiveness.
- Systems Administration and Troubleshooting: Monitor system performance, conducting regular checks and troubleshooting to preempt and resolve issues promptly.
- Digital Content Compliance and Quality Assurance: Ensure digital content adheres to compliance standards and contributes to a cohesive and engaging digital presence, maintaining consistency across all platforms.
- User Empowerment and Training: Develop training materials and sessions to empower team members with the necessary technical skills, promoting best practices in IT and digital content management.
Skills Required:
- Solid skills in website management, including proficiency in HTML, CSS, and JavaScript, to implement site updates and enhancements.
- Strong understanding of UI/UX design principles to guide the creation of user-friendly digital experiences.
- Ability to manage and troubleshoot a broad range of IT infrastructure components, ensuring reliability and efficiency.
- Innovative and analytical approach to problem-solving, with the capacity to apply creative solutions to technical and operational challenges.
- Excellent interpersonal and communication skills, able to collaborate effectively with diverse teams and articulate technical concepts to non-technical stakeholders.
- Commitment to continuous learning, staying abreast of the latest trends in technology, UI/UX design, and digital marketing strategies.
Competitive compensation package
- Basic Salary + Parking Credit
- Other allowances where applicable (petrol, toll, meals etc.)
Comprehensive fringe benefits
- Healthcare and wellbeing packages (medical, dental, optical etc.)
- Employee wellness initiatives (trips, gatherings, dinners etc.)
- Annual leave, sick leave, emergency leave provided (determined by length of service)
Professional growth
- Career advancement and promotion opportunities.
- Support for attending function related seminars, courses, events etc.
- Exposure to digitization through exploration of various software.
- Opportunity to contribute directly to the company's growth and success.
- Open office concept, fast-paced and dynamic environment.
