Search by job, company or skills

Brightstar Computer

Tech Advisor (Computer Retail)

Brightstar Computer
Early Applicant
  • 4 months ago
  • Be among the first 50 applicants
Exp: 0-2 Years
Malaysia, Kuala Lumpur
Login to check your skill match score

Job Description

Job Responsibility

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Requirements

  • High school diploma, general education degree, or equivalent.
  • Fresh graduate are welcome
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Job Benefits

  • Near to Public Transport (LRT / MRT / Monorail)
  • Annual Bonus
  • Team Building
  • Positive Working Environment
  • Flexible Working Hours
  • INCENTIVE
  • ALLOWANCE
  • EPF
  • SOCSO
  • EIS

More Info

Industry:Other

Function:customer support

Job Type:Permanent Job

Skills Required

Computer
Customer Support
communication

Login to check your skill match score

Login

Date Posted: 11/07/2024

Job ID: 84155937

Report Job

About Company

Brightstar Computer
Follow

Hi , want to stand out? Get your resume crafted by experts.

Similar Jobs

Tech Advisor Computer Retail

Brightstar ComputerCompany Name Confidential

Customer Support Advisor Cantonese speaker Rotation Shift

Trinity Workforce Solutions Inc Company Name Confidential
Last Updated: 11-07-2024 09:17:32 PM
Home Jobs in Malaysia Tech Advisor (Computer Retail)
Jobs by Skill - IT
Jobs by Skill - Non IT
International Jobs