Responsibilities:- Customer Satisfaction
Listen and communicate positively with customers to build a strong and loyal relationship
Ensure that all product, facilities and services that were advertised and promoted are correct and updated. Any discrepancies must be reported immediately
Participate in store re-opening process by welcoming customers and filling up the shortages
- Organization Efficiency
Keep the Company's assets in good operating condition
Observe and comply with Company's policies
Ensure that Assets are in good condition and to train team member to do the same as well
Participating in ensuring that all safety and security equipment are in good working condition
Contribute ideas and suggestions to improve the merchandise flow, implantation and presentation
Emphasize on teamwork and teambuilding to create a happy and harmonious working environment
Provide assistance and have good communication with your team
Be independent and disciplined
- Employee training and Development
To participate in any training activities being assigned to
Provide and organize training to improve professional skills of your team
Lead and motivate your team to achieve results and to develop their career/knowledge/skills
- Financial Performance
Adhere to store budgeted expenditure
Propose action plan to control operating expense better
Provide correct report and figures and be responsible on it
To update known loss
Returning of goods are done according to the procedures
- Requirements:
Possessed at least Diploma/Degree Holder in any field.
2-3 years of working experiences in retail operations management/related field.
Computer literacy skill needed: MS Word, MS Excel, MS PowerPoint, MS Team
Able to work on shift including Off Day, Rest Day or Public Holiday.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,300.00 - RM3,000.00 per month
Benefits:
Health insurance
Opportunities for promotion Professional development
Schedule:
Supplemental Pay:
* Yearly bonus