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Quess Malaysia

System Analyst

Early Applicant
  • 3 months ago
  • Be among the first 50 applicants

Job Description

Job Description

We are seeking a strong graduate or someone interested in a system analyst role with a passion for technology, analytical mindset and communication skills.

  • Executes customer operations policies and procedures.
  • Builds and maintains positive, effective, and mutually beneficial-working alliances with customers.
  • Initiates problem solving action and follows through to resolution.
  • Performs root-case analysis of problems to formulate and recommend improved alternative operations.
  • Develops alliances and provides complex technical support for large customer accounts.
  • Identifies major areas of cross-customer operational improvement and develops strategic plans for implementation.
  • Works with management to establish goals and objectives for developing innovative customer operational strategies.
  • Exercises judgment in selecting methods and techniques for obtaining solutions.

Basic Requirements

  • Candidates must have at least a Bachelor's degree in Information Technology (IT) field of Information Systems Engineering, Computer Science, Computer Engineering, electrical or telecommunication field - Fresh graduates are encouraged to apply
  • Fluent communication in English (written and verbal) is required.
  • Strong skills in problem analytical and systematic troubleshooting, with an understanding of customer impact.
  • Preferred data driven candidate that deals with a large amount of data set and experienced in Microsoft Excel.
  • Experience in providing technical support remotely
  • Able to manage customer situations effectively and setting customer expectation appropriately
  • Resourceful self-starter able to manage priorities and tasks effectively and independently
  • Able to work well under stress and pressure from customer's demand.

More Info

Industry:Other

Function:technology

Job Type:Permanent Job

Skills Required

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Date Posted: 09/08/2024

Job ID: 88096311

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