Set goals for performance and deadlines in ways that comply with companys plans and vision and communicate them to subordinates.
Schedule all activities for restaurant staff according to guidelines and ensure proper uniform of staff at all times and provide assist to all guest and administer all requirements for meals.
Monitor resources, ensuring the tools are available to deliver services that meet and exceed guest expectations
Organize workflow and ensure that employees understand their duties or delegated tasks
Monitor employee productivity and provide constructive feedback and coaching
Receive complaints and resolve problems
Respond to customer complaints tactfully and professionally
Maintain timekeeping and personnel records
Pass on information from upper management to employees and vice versa
Prepare and submit performance reports
Suggest on reward and promotion based on performance
Recommend to hire and train new employees
Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
Look for ways to cut waste and decrease operational costs
Oversee all work in shift and restock all supplies at end of shift and perform regular inspections on all equipments and recommend required repairs.
Job Types: Full-time, Permanent
Pay: RM2,
- 00 - RM2,400.00 per month
Schedule: - Day shift
Ability to commute/relocate:
* Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
