Job Responsibility
- Delivering excellent service to ensure high levels of customer satisfaction
- Motivating the sales team to meet sales objectives by training and mentoring staff
- Responding to customer complaints and concerns in a professional manner
- Developing and arranging promotional material and in-store displays
- Monitoring inventory levels and ordering new items
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
Job Requirements
We are looking for a professional and customer service-oriented store manager to oversee daily operations at our store. As the store manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies
- Proven successful experience as a Store Manager
- Bachelors degree in Business Administration or relevant field preferred
- A minimum of 5 to 10 years experience working in a retail environment, ideally in a managerial role
- Customer service-oriented with in-depth knowledge of basic business management processes
- Strong leadership and customer management abilities
- Excellent communication and interpersonal skills
Job Benefits
- EPF / SOCSO / EIS
- Annual Leave
- Medical Leave
