KEY DUTIES / RESPONSIBILTIES:
- Responsible for managing outlet keys, outlet daily opening and closure on time
- Developing sales strategy and leading retail team members to drive sales and achieve sales target
- Provide product and customer service training to retail team members regularly
- Ensure cash float, sales collection and monetary related amount are calculated accurately, stored carefully and bank in accordingly
- Working closely with District Manager on store operations, manpower issue and provide improvement solutions if any, and provide constructive feedback
- Ensure retail team members follow SOP as per according to Management and Retail Operations Department
- Monitoring stock movement and merchandise level in storeroom and raise to Merchandising team when there is insufficient stock. Perform stock take activity for stores and responsible for stock loss occurred in store
- Monitoring and key in Cap Plan, SCORE and attendance
- Accountable for Loss Prevention & Security not limit to CCTV, inventory and spot checking
- Update budget for monthly and annually sales target
- Plan and prepare monthly duty roster of retail team members under payroll cost and ensure attendances are met.
JOB REQUIREMENTS:
- Candidate must possess at least a SPM
- At least 2 year(s) of working experience in Retail
- Converse well in English and Bahasa Malaysia. Able to speak in Mandarin would be an added advantage
- Passionate, dynamic and highly motivated individuals who are willing to take initiative and eager to learn
- Positive attitude and able to work in a fast pace working environment
- Possess strong leadership quality with excellent customer service and communication skill
- Able to work in shifts, including Saturdays, Sundays and Public Holidays
- A strong team player and able to work in fast-paced environment
- Basic proficiency in Microsoft Office
