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Senior Associate Licensing Analyst - Mandarin and Japanese-speaking (1 year renewable contract)
Summary:
Oversees and manages all aspects of the administration of new and existing software contracts with customers. Provides guidance to Legal, Sales and Enterprise Negotiations staff to aid in the negotiation of contracts which i) reflect accurate licensing practices and software inventories, and ii) are manageable for both parties.
Primary Responsibilities:
Reviews and assesses contractual documents for new software licenses which often require non-routine contract management.
Interacts regularly with external customers and other global staff, including Sales, Technical Support, Legal, Finance and others to provide optimum account management.
Establishes framework for administering non-standard contracts to ensure compliance with contractual terms and conditions, company policies and customer expectations.
Understands and assesses implications of proper revenue recognition, global intra-company allocations and other issues related to the management of assigned contracts.
Prepares customer invoices, and maintains associated back-up documentation, in accordance with contractual terms and conditions.
Updates and/or edits internal customer database to add new license observations, initiate media creation and coordinate special requirements and/or exceptions as needed.
Additional Responsibilities
Proactively identifies and resolves internal coordination issues to meet customer requirements within operational and legal parameters.
Understands and applies knowledge of company policies and procedures to efficiently manage a variety of types of contracts.
Knowledge, Skills and Abilities
Strong Mandarin and/or Japanese language capacity and ability to deal with stakeholders from Greater China Region (GCG)
Strong written and oral communication and interpersonal skills
Strong time management and organization skills
Ability to manage a heavy workload in a multitask environment
Ability to think independently and solve problems under limited direction and supervision
Bachelor's degree, preferably in Business or related field.
Typically requires a minimum of two years of related contract administration experience, preferably involving computer software or hardware, including direct customer contact responsibilities.
Equivalent combination of education, training, and relevant experience may be considered in place of the requirements above.
Ensures all applicable security policies and processes are followed to support the organization's secure software development goals.
Diverse and Inclusive
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