SR ADMIN CUM OPERATION

Position: Senior Admin

• Responsibilities:

• Claims Management:

Oversee and manage all aspects of online claims processing for the clinic.

• Ensure accurate and timely submission of claims to insurance companies.

Coordinate with insurance companies to resolve any claims-related issues.

• Panel Clinic Management:

Monitor and maintain the clinic's status as a panel clinic for insurance companies.

• Liaise with insurance companies to update panel clinic information as required.

Ensure compliance with panel clinic requirements and standards.

• Administrative Support:

Assist in scheduling appointments and managing patient records.

• Handle correspondence and communications related to clinic operations.

• IT Skills:

Proficient in using IT systems and software relevant to clinic operations.

• Able to troubleshoot basic IT issues and liaise with IT support when necessary.

Assist in the implementation of new IT systems or software for the clinic.

• Customer Service:

Provide excellent customer service to patients and visitors.

• Handle inquiries and complaints in a professional and courteous manner.

Ensure a positive patient experience at the clinic.

• Compliance:

Ensure compliance with all relevant laws, regulations, and guidelines.

• Maintain confidentiality of patient information and clinic records.

Adhere to clinic policies and procedures.

• Team Collaboration:

Collaborate with other clinic staff to ensure smooth operations.

• Participate in team meetings and contribute ideas for improving clinic efficiency.

Support other team members as needed.

• Qualifications:

Background in clinic or hospital work, with knowledge of clinic operations and procedures.

• Experience in claims management and handling online clinic panels.

Proficiency in IT systems and software relevant to clinic operations.

• Excellent organizational and multitasking abilities.

Strong communication and interpersonal skills.

• Ability to work effectively in a team environment.

Male candidate is advantageous due to specific job requirements and operational needs.

Job Types: Full-time, Permanent

Pay: RM2,

• 00 - RM3,500.00 per month
  
  Benefits:
• Company car

Free parking

• Maternity leave

Opportunities for promotion

• Parental leave

Professional development
Schedule:

• Monday to Friday

Supplemental pay types:
* Overtime pay