As a Specialist - Strategic Accounts, you will support strategic customer relationships that are part of significant, long-term contractual agreements by providing services to our customers including sales support, material sourcing, supply chain management and expediting. You will work with supplier partners to maintain service levels and best sourcing practices. You will identify opportunities for process improvement to enhance efficiency and support customer goals while prioritizing relationships to provide solutions with a consultative service approach/framework.
Responsibilities:
Act as a key point of contact for customers, suppliers and our operations team to manage order entry and fulfillment
Expedite material to meet contractual obligations and customer requirements
Maintain reporting for internal and customer requirements
Source alternate products as needed to maintain delivery schedules or stock requirements
Coordinate customer requests with operations team to ensure delivery and packaging requirements are met
Communicate promise date, material, delivery changes, manufacturer defects, etc. changes with customer
Qualifications:
Bachelors Degree is preferred
Experience in Microsoft Office - Excel, Outlook, Word
Self motivated, time management and organizational skills
Demonstrated effectiveness in both written and verbal communication
Prior experience with sourcing and RFQs
Industry product knowledge
Ability to travel 0-25%
Wesco International, Inc., including its subsidiaries and affiliates (Wesco) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.
