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Solutions Specialist

Early Applicant
  • 5 months ago
  • Be among the first 50 applicants

Job Description

Job Responsibility

  • To participate and perform the full cycle of project implementation, from the planning stage to completion, post-implementation support, and documentation to the clients.
  • To provide mapping requirements with the software application.
  • Document business processes and conducting product training for client users and facilitate user testing.
  • Proactively seek process improvements, implementation, and configuration of solutions, and challenge the current processes for further enhancement opportunities.
  • Ensure customer satisfaction by providing support to clients to ensure the quality of work is always delivered and maintain professionalism.
  • To provide professional consulting services to the clients on Companyâs products and services.
  • To continuously keep abreast of product and industry knowledge with alert on the latest technological advancements to provide leadership to cross-functional teams when necessary.
  • To deliver tasks and document all work in accordance with defined standards and processes.
  • Teamwork â to consistently demonstrate actions (e.g. knowledge sharing, helping each other to meet project timeline, sense of urgency) to increase the teamwork with all team members.
  • To serve as a mentor to the juniors and work closely with them and clients based on business requirements.
  • To perform other duties at the discretion of the superior and/ or the management.

Job Requirements

  • Possesses Bachelorâs Degree/Post-Graduate Diploma/ Professional Degree in Computer Science/ Information Technology/ Finance/Accountancy/Banking or equivalent.
  • At least 1-2 years of working experience in a related field will be an added advantage.
  • Knowledge of MSSQL queries will be an added advantage.
  • Team player with good interpersonal, communication and presentation skills.
  • Willing to travel depending on project requirements.
  • An analytical mind with problem-solving abilities to be able to advise on business workflow/automation.
  • Excellent written and verbal communication.
  • Excellent project and time management skills.
  • Self-starter; able to work independently with minimal supervision.
  • Technical skill â to acquire minimum business analytics for data analysis and troubleshooting use.
  • Full Time/ Contract (renewable) positions available.

Job Benefits

  • Competitive Salary
  • Networking Opportunity
  • Performance Incentives
  • Yearly Company Trip
  • Hybrid Company Style
  • Snacks and Beverages provided
  • Annual Leave
  • Medical and Hospitalization Leave
  • EPF SOCSO
  • Medical Insurance
  • Training Provided
  • 5 Working Days
  • Work from home
  • Flexible Working Hours

More Info

Industry:Other

Function:Information Technology

Job Type:Permanent Job

Skills Required

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Date Posted: 22/06/2024

Job ID: 82691891

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