About WhiteCrow
We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client's in-house talent acquisition teams.
About our client
For more than 80 years, our client's engineers and product specialists have partnered with customers to produce highly engineered connectivity and sensing solutions that make a connected world possible. Their focus on reliability, durability, and sustainability exemplifies their commitment to progress. The unmatched range of their product portfolio enables companies, large and small, to turn ideas into technology that can transform how the world works and lives tomorrow.
As a Solution Consultant, you will be responsible for...
Responsibilities:
- Delivering an extraordinary customer experience by technically advising customers on our client products, services, and capabilities to best meet the needs of the customer and the designs they are working on. Sells the value propositions of our client products and services.
- Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.
- Communicating with end customers via channels such as telephone & email by following up on Marketing Qualified Leads (MQL's) and propose options and solutions.
- Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.
- Conversating with the customers are geared towards understanding the customer's needs through relevant probing questions and by extending conversations around project/opportunities.
- A warm handoff of opportunities along with all required details to account managers for further nurturing.
- Promoting portfolio of products to drive revenue.
What you already have...
Education:
- Bachelors technical or business degree preferred or equivalent experience
Skills & Experience:
- Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback
- Strong verbal, written, and presentation skills
- Proven ability to initiate, organize, and complete multiple tasks in a timely manner
- Demonstrates ability to share creative and new ideas
- Consultative selling experience desired
- Relevant product or industry experience a plus
- Team player, critical thinker, self-motivator, and ability to maintain a proactive positive attitude.
- A passion for serving customers.
- Mandarin speaking, writing and typing is required.
- One to two years working experience is preferred, fresh graduates are welcome for the application as well.
