Desa Aman Puri, Kuala Lumpur, Malaysia
About Horizontal: Established since 2003 in the US, Horizontal solves complex challenges across two distinct businesses: Horizontal Digital and Horizontal Talent. We are consistently recognized for being a top workplace and one of the fastest-growing private companies. Horizontal Talent specializes in staffing for IT, Digital & Creative, and Business & Strategy markets. We have global offices in US, UAE, India, and Malaysia.
Job Description: Design and implement customized software solutions to meet customer needs. Collaborate with Application Support team and R&D team to ensure solutions are meet customer satisfaction.
Key Responsibilities
- Design, develop and maintain software products that meet customer requirements
- Establish discussion with customers on new features and/or customization solutions based on request.
- Preparing technical documentation such as system customisation spec sheet based on customer feedback and requirements.
- Develop and maintain test data to support various testing scenarios as and when there is new version of update release.
- Participate in solution demo on new system to new customer or existing customer.
- Collaborate with related departments in ensuring the continuous testing processes improvement and enhance efficiency and effectiveness.
- Work closely with the R&D team for enhancement and customization and solving of software bugs related issues.
- Experience in web server and VM is added advantage.
- Provide L1 and L2 support for customer in terms of troubleshooting and perform data amendment when required.
- Any other projects assign by Management from time to time.
Required Skills And Qualification
- Candidate with at least degree in computer science, software engineering or related field.
- At least 2 3 years of working experiences in the related field.
- Strong analytical and problem-solving skills, with ability to think critical and independently.
- Experience in designing and executing testing.
- Knowledge in software testing, with emphasis on SQL knowledge.
- Excellent communication skills with ability to effectively collaborate with cross-functional department and customers.
- Knowledge in compliance to ISO.
- Able to respond and assist customer at after office hour for emergency cases.
- Able to work independently. Training will be provided.
- Good communication and writing in English and Malay.
