Social Media Executive

Job Responsibilities:

• Participate in managing live streaming sales on Shopee, Lazada and TikTok.
  

• Monitor and ensure a smooth daily livestreaming session for all accounts.
  

• Responsible for the installation, adjustments and improvement of the whole livestream setup, scenes and equipment.
  

• Manage and maintain livestreaming equipment (camera, microphone etc.).
  

• Communicate any technical issues to live hosts promptly.
  

• Keep yourself well-versed in the platform's moderation tools and regularly update your knowledge.
  

• Ensure all necessary platform moderation tools (flash sale, campaign etc.) are configured and ready to use.
  

• Stay informed on the platform's rules and guidelines and regularly update your knowledge.
  

• Monitor and analyze live streaming data and develop strategies for improvement.
  

• Monitor and evaluate live hosts performance proactively and provide feedback to live hosts to improve their performance from time to time.
  

• Gather and relay viewer feedback to help improve future streams.
  

• Develop strategies for handling specific issues encountered during the stream.
  

• Plan for upcoming events or special streams.
  

• Keep updated with trending videos and plan video content accordingly.
  

• Create a consistent stream of new video content for audience interaction while analyzing, managing, and altering schedules where necessary to optimize visits.
  

• Prepare necessary and effective copywriting for livestream and video posting.
  

• Propose new ideas and concepts for livestreaming and video content.
  

• Participate in any campaigns, promotions, online marketing and media as required.
  

• Participate in brainstorming for each campaign, promotions, photoshoot & marketing plan.
  

• Manage TikTok account including replying messenger, direct message (DM) or comment from customers.
  

• Assist superior as required.
  

• Do any ad hoc tasks as assigned.
  
  
• Job Requirements:

Preferable at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.

• Working experience in fashion industry will be added advantages

Knowledgeable in social media.

• Possess excellent planning skills, presentation skills and communication skills. Good in written and verbal English & Malay

Ability to think out of the box and express creativity

• Positive attitude and willingness to engage in hands-on execution

• Working Hours & Benefits:

6 days per week (Monday - Saturday), alternate Saturday.

• 4:00pm - 12.30am (break hour in between)

EPF/SOCSO & EIS

• Annual bonus & salary increment

Provide free meal every Shopee Big Sales Day

• Staff activities

Leave, company insurance & medical benefit

• Free parking

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

• Health insurance

Maternity leave

• Opportunities for promotion

Parental leave

• Professional development

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay

Performance bonus

• Yearly bonus

Application Question(s):

• Are you willing to work from 4.00pm - 12.30am

Experience:

* Social Media Executive: 1 year (Preferred)