Responsible for representing the service solution to customers and at field events such as troubleshooting, repair, modification, calibration, verification, etc in accordance to standard SOW.- PM / Cal for all level equipment
Installation of equipment
- Attend to break-fix and customer technical issue
Attend to customers technical inquiries and provide technical support to ensure customers satisfaction- Interact with customers technical teams
Develop customer's staff by providing technical training.
- Liaison to SBU/Cross Departments for selected technical matters
Trusted Advisor for product and services portfolio- Update team manager and service scheduler on job status and follow up with customer on next course of action.
Self Improvement initiatives : commitment to complete assessment and training plan within timelines.
Degree/Diploma in Mechanical/Electrical & Electronics Engineering or related field
- At least 2-3 years working experience in a Service environment
Self-starter with a proactive approach- Possess own transport and willing to travel
First hand understanding of technical equipment- Knowledge of weighing or analytical instrument
Job Types: Full-time, Permanent
Pay: RM4,- 00 - RM4,500.00 per month
Benefits: - Health insurance
Opportunities for promotion
Schedule:
Supplemental pay types:
Application Question(s):
- Do you have transportation and license
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Service Environment: 3 years (Preferred)
Willingness to travel:
* 75% (Preferred)
