Waiter/Waitress/Restaurant Server/BartenderResponsible for ensuring patrons have a positive experience at food establishments by exhibiting excellent customer service. Their duties include greeting diners and taking their orders, communicating with members of the kitchen about orders and carrying meals or beverages to the correct tables.
They may also answer customer queries about the restaurant and menu, and assist various restaurant staff when necessary.
Your responsibilities as the Waiter/ Waitress will include but not limited to:
Provide excellent customer services
Always strive towards best customer satisfaction
Greet customers and present menus
Make suggestions based on their preferences
Take and serve food/drinks orders
Up-sell when appropriate
Arrange table settings
Keep tables clean and tidy at all times
Check products for quality
Deliver checks and collect payments
Cooperate and communicate with all serving and kitchen staff
Adhere to all relevant health department rules/regulations and all customer service guidelines
Maintain regular communication with staff and management through meetings and discussions.
Keeping up to date with all local law enforcement rules & conditions on Typhoid & Food Handlers Course. Its a MUST
to obtain the Typhoid & Food Handlers Course by all employees in which all documentations will be retained by the company for Law Enforcements checks.
Candidate must have the following requirement:
High school diploma or equivalent preferred.
Ability to provide top-notch customer service in a fast-paced environment
A positive attitude and ability to work well under pressure with restaurant staff
Able to work onshift
Does high-quality work while unsupervised.
Able to work in a standing position for long periods of time.
Able to safely lift and easily maneuver trays of food & drinks when necessary.
Willing to follow instructions and ask questions for clarification if needed.
Computer Literacy, Second Language a Plus
Preparing beverages for patrons and serving them at the bar or through the wait staff. Maintaining a clean and organised work environment.
They may also answer customer queries about the restaurant and menu, and assist various restaurant staff when necessary.
Your responsibilities as the Bartender will include but not limited to:
Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits
Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail
Satisfying patron requests in a timely manner
Assessing customer preferences and making drink recommendations
Providing a positive and friendly guest experience by interacting with patrons
Collecting money for drinks served and providing change as needed
Checking identification to verify legal age requirements for all customers
Balancing cash receipts
Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories
Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment
Organising the bar area to streamline drink preparation andinventory
Placing orders for liquor, beer, wine, and other supplies
Slicing, pitting, and preparing fruit garnishes for drinks
Planning bar menus
Creating unique drinks
Preparing and serving appetisers, snacks, or other food items for customers at the bar
Complying with all food and beverage regulations
Limiting customer problems by restricting alcohol intake and attempting to curtail inappropriate behaviour
Implement improvements for products and service.
Maintain regular communication with staff and management through meetings and discussions.
Stay current with relevant legislation regarding service of alcohol, sale of tobacco and licensing.
Keeping up to date with all local law enforcement rules & conditions on Typhoid & Food Handlers Course. Its a MUST
to obtain the Typhoid & Food Handlers Course by all employees in which all documentations will be retained by the company for Law Enforcements checks.
Job Type: Full-time
Pay: RM1,- 00 - RM2,200.00 per month
Benefits: - Additional leave
Dental insurance
Maternity leave- Opportunities for promotion
Parental leave
Vision insurance
Schedule: Day shift
Night shift
Supplemental Pay: Overtime pay
Tips
Experience:
Server: 1 year (Preferred)
