At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich society through constant innovation and developing solution-driven tools.
Job Responsibilities
- Responsible for managing IT Outsourcing Helpdesk and EUC service delivery to multiple client accounts promoting the continuous improvement of productivity, service quality and customer satisfaction
- Delivering service that meets SLA and delights the customer
- Developing strong internal and external relationships
Job Requirement
- Candidate should possess a Bachelor's Degree or equivalent in Computer Science / Information Technology
- Preferably at least 5 years of related working experience.
- Good communication skills in English language for both spoken and written
- Developing strong internal and external relationships
- Responsible for managing IT Outsourcing Helpdesk and EUC service delivery to multiple clients
- Delivering service that meets SLA and delights the customer, and promoting the continuous improvement of productivity, service quality and customer satisfaction
If this role sounds like the opportunity you seek, don't hesitate to apply and let us discuss it further!
[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to look at other vacancies in Konica Minolta!
