Responsibilities:- Deliver quality customer service to all guests.
Take reservations and enquire purpose of visit.- Greet each guest promptly and courteously with good smile and body language.
Present menu and share promotions, specials and items to customers.
- Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.
Up-sell additional products when appropriate.- Key orders in the Point-of-Sale (POS) system efficiently.
Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
Process payment and check bills promptly.- Handle problem with cashier payments.
Setting up tables & maintaining the cleanliness of restaurant
- Assist manager by getting involved in planning and organizing of special events.
Able to communicate with guest and providing excellent customer service- Good interpersonal skills and passionate about helping customers
Check food and beverage inventories and stocks in a consistent and accurate manner.
- Follow Food & Beverage Safety and Hygiene policies and procedures.
Complete opening, operating, and closing procedures.- Escalate guests complain to duty manager if unable to conduct service recovery.
Implement plans to deliver excellent service for outlet.
- Assist in daily operations of the restaurant
Ad-hoc duties as assigned by the supervisor when necessary
You may find out more through our company website and IG.
Company website: https://www.tipsyflamingo.com.my/
Company IG: https://www.instagram.com/tipsycollectivesg/
Job Types: Full-time, Part-time
Pay: RM2,- 00 - RM2,700.00 per month
Expected hours: 45 per week
Benefits: - Additional leave
Dental insurance
Maternity leave Opportunities for promotion
Professional developmentSchedule:Supplemental pay types:
Experience:
Service Crew: 1 year (Preferred)
