As a service crew in Binq, your job scope will revolve around providing excellent customer service and ensuring the smooth operation of the dessert establishment. Here are some typical responsibilities and duties:
- Customer Service: Interacting with customers in a friendly and helpful manner is crucial. You will be responsible for taking orders, answering customer inquiries, and providing recommendations about the dessert menu.
Order Taking: Accurately recording customer orders, whether it's for dine-in or takeaway, and entering them into the point-of-sale (POS) system.- Food Preparation: You will be involved in preparing or assembling desserts. You are also expected to present the desserts attractively and in accordance with the company's standards. This includes maintaining cleanliness and neatness in the dessert display area.
Shift Opening/Closing: Participating in opening and closing duties, such as setting up the dessert station, ensuring all equipment is functional, and securing the premises at the end of the day.
- Knowledge of Menu: Being well-versed in the dessert menu offerings, ingredients used, and any potential allergens to assist customers with dietary requirements.
Teamwork: Working collaboratively with other service crew members and supporting team members during busy periods.
Overall, the primary goal of a store executive is to create a positive dining experience for customers, ensuring they leave satisfied and likely to return. It requires good communication skills, attention to detail, and a positive attitude to excel in this role.
Job Types: Full-time, Part-time
Pay: RM2,- 00 - RM2,500.00 per month
Expected hours: 50 per week
Benefits: - Flexible schedule
Opportunities for promotion
Schedule:
Night shiftSupplemental pay types: Performance bonus
