Service Crew at Penang Chendul

Early Applicant

Exp: 1-3 Years

Job Description

Job Responsibility

To ensure that the Outlet is managed efficiently.
To be able to explain, recommend and upsell the brands products to the customers.
Achieve company objectives in sales, service, quality, and facility cleanliness and appearance.
Prepare/serve food, drinks, condiments and attending to the customers requests in an efficient & timely manner.
Receiving and processing customer payments.
Organising and multi-tasking during peak periods includes cashiering duties, food preparation, opening and closing duties, etc.
Greet and welcome customers according to our brands standards to ensure superior service.
Assist in clearing, cleaning and set-up of tables, and chairs for service.
Anticipate customer needs, deliver customer satisfaction, and respond urgently and appropriately to customer concerns and requests.
Works harmoniously and professionally with co-workers and supervisors.
Receive, update, record and store foods in designated storage areas.
Maintain, upkeep and clean kitchen equipment, utensils and take out trash.
Perform other duties as directed by the management.
To ensure personal hygiene, restaurant hygiene and safety standards are kept at all times.
Respond to questions, feedbacks, and complaints from customers and escalate any problems or complaints to supervisor or manager.
Candidates must have good command of Bahasa Malaysia and English.

Job Requirements

Minimum SPM qualifications with credits in Bahasa Malaysia, English and Mathematics.
1 year working experience as Service or Kitchen Crew is an added advantage.
Fresh graduates/entry level applicants are encouraged to apply.
Applicant must be passionate in customer service and food and beverage.
Strong sense of self discipline, punctuality, and able to work in a fast-paced environment, maintaining composure and efficiency during busy periods.
Possess good teamwork and communication skills, with the ability to motivate team members.
Excellent problem-solving and decision-making abilities, with a customer-oriented mindset.
Good communication skills in Bahasa Malaysia and English. Mandarin speaking skill is an added advantage.
Able to work flexible hours, including evenings, weekends, and holidays.
Full-Time position available
Working Location: AEON Mall Taman Maluri
Able to start in August 2024.
1 day leave per week.
Pleasant personality, good interpersonal skills with good personal hygiene and well groomed.

Job Benefits