Requirements
Candidate must possess at least Certificate / Diploma / Advanced / Higher / Graduate Diploma in Automotive field.
At least 1 to 2 years of working experience in the related field is required for this position.
Good command of written and spoken in English and Bahasa Malaysia.
Excellent customer service, interpersonal, and communication skills.
Strong organizational, decision making, and problem-solving skills.
Able to advise and communicate with customers regarding vehicle situation.
Required Skill(s): Knowledge of dealing with complaints, basic knowledge of commercial automotive techniques and business systems, and basic computer skills.
Ability to work under pressure and tight deadline.
Able to work with minimum supervision, confident, dynamic, and customer-oriented attitude.
Must have a valid driving license and possess own transportation.
Able to work on weekends and during Public Holidays (If required).
Must willing to work in JALAN KLANG LAMA, KL.
Responsibility
Ensure overall customer satisfaction with aftersales service.
Ability to effectively communicate with customers regarding services recommended and performed.
Prepares service estimates, sells routine maintenance / repair services, and conducts follow-ups regarding unsold services and customer inquiries.
Performs opening and closing responsibilities.
Schedules appointments, answers phone and collects funds for services performed.
Conducting final inspection and vehicle handover.
Ad hoc duties as and when assigned.
Benefits
Professional development
Good and friendly working environment
Attractive salary package
Career growth opportunities
Additional Benefits
Annual Leave
Medical and Hospitalisation Leave
EPF / SOCSO / PCB
Overtime Pay
Performance Bonus
Job Types: Full-time, Permanent
Pay: RM1,
- 11 - RM4,420.85 per month
Benefits: - Opportunities for promotion
Schedule:
Supplemental Pay:
* Commission pay
