Senior Systems Analyst( Oracle fusion Cloud)

Job Details:

Job title: Senior Systems Analyst( senior Oracle ERP Cloud expert)

Job Location: First Avenue, Petaling Jaya, Selangor

Role type: 12 months initial Contract role( Renewable contract)

Get to know the Role:

Senior Application Support Specialists will report directly to the Support Manager for Finance Systems. Their primary responsibility will be operational support for Finance applications,

tackling incoming issues to ensure swift and efficient resolution. This role requires fundamental programming skills, technical support, and Oracle Fusion Cloud applications administration expertise. The ideal candidate will possess a robust background in Oracle Fusion Cloud ERP

applications and related platforms.

Furnish support to Finance users on system-related issues, including system setup, data migration, report building, and minor enhancement.

• Provide third-level resolution, preparing technical documentation, system manuals, and procedures.
• Offer technical assistance during Month-end/Year-end activities.
• Deliver technical and functional support for Finance and Procurement modules.
• Proactively manage all incidents and problems, prioritizing issues of varying severity.
• Perform root cause analysis for high severity incidents and problem tickets.
• Ensure solutions align with business needs and requirements.
• Monitor ETL (Extract, Transform, Load) jobs and interfaces, utilizing automated monitoring techniques.
• Drive change for Finance, Procurement & GTS, identifying process gaps and new platform offerings

The must haves (5-7 bullet points):

• A minimum of 5 years experience in a senior role, working with Oracle ERP Cloud applications, with a detailed knowledge of the Oracle ERP Cloud suite of products, and the interactions between modules & 3rd party applications
• Proven problem-solving skills and a history of technical support experience.
• Proficiency in writing/debugging/tuning basic SQL queries with hands-on experience on Oracle Fusion tables, views, and setups.
• Strong knowledge of Oracle technologies (OTBI, BI Publisher, Oracle BPM for Cloud ERP) and tools (ADFDI, SMARTVIEW, FR Studio, BPM Workflow).
• Experience with Oracle Fusion integration with 3rd party applications and using FBDI templates for Customers/Suppliers/Banks/AR Invoices/Journals.
• High-level understanding of Oracle Modules related to Financials (General Ledger, Accounts Payables, Accounts Receivables, Fixed Assets, Cash Management, Financial

Accounting Hub, Procurement).

• Proven experience in supporting Testing, Defects Analysis, and Fixing in sync with product development and support.
• Ability to build strong relationships and trust with business users and stakeholders across multiple departments

Really nice to haves (3-5 bullet points):

• Prior experience in Application support is highly preferred.
• Excellent verbal and written communication skills.
• Experience working directly with finance and procurement teams.
• Experience with finance systems (Oracle ERP cloud, Concur, Kyriba).
• Experience in a global corporation or international business environment.
• Experiences in OIC , Automation are value added
• ITIL certification is advantageous.