Role:Sr. System Administrator (Senior Windows system and Patch Management)
Role Type: Initial 1 Year and Extendable Contract through Optimum Infosolutions KL, Malaysia
Job Location: Damansara Fairway 3,Petaling Jaya, Selangor, Malaysia
Sr. System Administrator (Senior Windows system and Patch Management)
Job Description (JD)
Must have Technical patching experience coming from an engineering background
- Security experience, ensuring IT Infrastructure estate is continuously patched with up to date patch level. Improve existing procedures for managing patches across all IT infrastructure, including patch evaluation, severity ranking, risk analysis, prioritization, deployment, follow-up, and issue remediation.
- Perform Patch management tasks include: maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures.
- Complex patching environment on an historic estate experience. Verification of security vulnerabilities and patches as well as performing deep dive and impact analysis into failed patch deployments
- Able to communicate effectively at all levels of the organization, with internal technology team or business stakeholder in written and oral format.
- Ensure all managed infra assets within each technology tower are patched against security vulnerabilities and software bugs in line with the Patching Management Lifecycle Policy
- Provision of patching reports and statistics detailing all managed assets patched including details of the patches installed.
- Ownership of the patching schedule for managed assets including the agreement of dates/times for installation of patches with the stakeholder.
- Management of any emergency patching activities / Zero day required on an ad-hoc basis.
- Attend meetings such as CAB, Problem, Patch exception processing and Compliance meeting.
- Create and manage any patching Risks relating to managed assets
- Attending meetings with the business stakeholder and other teams representing patch management both from a technical and administrative perspective
- 7+ years of experience directly related to Windows System Administration Windows server 2008/2012/2016/2019/2022 and Windows 10/11 Desktop support with increasing responsibilities administering client/server applications.
- Expertise with Microsoft Windows Clustering and Active Directory administration, including user/group administration, security permissions, group policies, File services, DNS, researching event log warnings and errors, and resource monitoring.
- Troubleshoot and resolve technical performance issues. Manage user accounts, group membership and GPOs for the AD domain
- Experience in the following areas: Patch Management, Anti-Virus, Symantec Endpoint/MacAfee, OS Upgrades
- Reviewing system error logs and user-reported errors and monitoring system performance.
Key Skills / Knowledge and Behaviors (if applicable)
- Patch Management & Patch Automation experience.
- Associate or bachelor's degree and a minimum of 5 years of related experience or 9 years of directly applicable experience.
- Experience installing, configuring, and maintaining computer hardware in a networked environment.
- Working in Windows and Non-Windows Server Environment.
- Strong technical knowledge of network and operating systems including: Windows Server, Linux, Windows 7, 8, and 10, Remote Desktop.
- Knowledge on Network Switches and Storage equipment's operations and how patch is managed across all these devices.
- Demonstrated ability to solve complex technical problems with little or no assistance.
- Excellent written, verbal, and interpersonal skills.
- Microsoft Certified Solutions Associate (MCSA) / Microsoft Certified Solutions Expert (MCSE)
- 7 years of work experience administering Windows Server Environments, Microsoft Active Directory infrastructure., O365, Exchange, Email Archiving, File Services, network, security and end user system productivity technology.
- 3 years of configuring VMWare ESX/vCenter 6.5/ 6.7/ 7.0/8.0
- 3 years of experience administering SAN technologies.
- 3 years of experience with providing Tier 3 technical support to site administrators when integration issues arise.
- Broad knowledge of IT infrastructure
- Good written and interpersonal communication skills.
- Proactive team player and able to work independently.
