Senior Shop Manager

Locations:

• Mitsui Outlet Park KLIA Sepang

• Job Highlights

Attractive Salary

• Growth and learning opportunities

Positive Culture and Good Teamwork

• Job Responsibilities

Responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively including manpower planning and staff training.

• Responsible for setting daily, weekly and monthly sales goals set by management.

Managing store stock take, Re-ordering stock, Stock take and replenish stock to selling floor.

• Overseeing store day-to-day operations of employees to ensure adherence to Skechers operating guidelines.

Analyze store performance to maximize sales.

• Responsible for managing and leading the given store, achieving sales, profitability and inventory targets while ensuring a unique and brand relevant shopping experience.

Ensure consistency and compliance of Skechers operating and service standards, policies and procedures.

• To oversee the day-to-day work and operations of employees to ensure adherence to Skechers operating guidelines.

Ensure high standards of store operations are achieved at all times, providing consumers with high-quality shopping and brand experience.

• Ensure product selection for all stores is based on grades/ bands that reflect consumer profiles, competitive landscape and store formats.

Loss prevention a key operational discipline.

• Ensure Retail Marketing plans are executed seasonally aligned with brand marketing plans.

Maintaining the overall image of the store in accordance to visual merchandising standard.

• Work in accordance with Regional and VM standards and execute the look-and-feel of the store as pre-agreed.

Monitor revenue and expenditure in the retail stores/outlets to ensure attainment of profit objectives.

• Providing your team with a stimulating and supportive environment. By directing all operational aspects of the given store and driving sales whilst minimizing costs.

Responsible for recruiting, training, supervising and appraising staff. To facilitate staff development.

• Support Area manager/District manager to develop a team capable of executing strategies and meeting financial objectives and secure succession plan through effective training and staff retention program.

Stay informed on key business decisions by attending and contributing to management meetings.

• Foster a strong company culture by actively engaging in and supporting company events.

Any other ad hoc duties assigned.

• Requirements

At least 5 years of retail experience with minimum 3 years management experience at least at Manager level.

• Experience in retail operations, budgeting, planning, customer service, sales and people leadership and management.

Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer.

• Proficient in Microsoft Office products and retail business systems.

Ability to communicate in English and Bahasa Malaysia.

• Ability to build, lead and manage high performing teams.

Ability to utilize tools to support conflict resolution and employee coaching and counseling.

Job Type: Full-time

Pay: Up to RM3,

• 00 per month
  
  Benefits:
• Opportunities for promotion

Professional development
Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus

Yearly bonus

Education:

• STM/STPM (Preferred)

Experience:

• Retail Management: 4 years (Preferred)

Expected Start Date: 07/08/2024