The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we're looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.
If you're looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!
Main Responsibilities
- Under the supervision of the Store Manager and Store Supervisor, support in day-to-day leadership and key areas of store operations
- Work with the Store Manager and Store Supervisor to drive store sales performance and retail KPIs
- Provide coaching, counselling and maintaining discipline of all retail staff
- Promote key styles/new arrivals and best-selling products to drive sales and conversion in-store to achieve sales targets
- Provide a seamless shopping experience and ensure that all merchandise are available in all colours, sizes, and quantities on the floors
- Receiving and processing new stock, replenishments, returns, damage and transfer, as well as support all stocktake exercises
- Cashiering duties using POS System to process payments
- In charge of store inventory management, monitoring inventory level/ageing inventory and conducting regular stock count
- Managing POS system, daily cash deposits/petty cash
- Establish rapport with potential and current customers to build a strong regular customer base
- Responsible for store maintenance, visual merchandising excellence, and housekeeping duties
KPIs
- Conversion Rate
- Sell-through
- Average Basket Size
- Retail Sales/Revenue Growth/Productivity
- Inventory Management KPIs
- Store staff retention rate
- Store Operations/Visual Merchandising Excellence
- Customer Service Excellence
Requirements
You should have / be
- A Love, Bonito ambassador with a passion for the brand and our products
- Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
- A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!
- A performance-driven professional that drives sales through a customer-centric approach
- An awesome team player with a touch of fun, encouragement, support and respect in your interactions with other staff members
- A multitasker with the ability to work quickly in a fast-paced environment, and some degree of sensitivity towards tidiness
- A dependable co-worker who can work independently and proactively
- A self-starter, proactive and hands-on approach. Get it done right, and fast!
Hours
- Full-time: 44 hours per week, 5 days work week, morning and/or afternoon shifts
- All staff must be able to work on weekends/public holidays
Qualifications & Experience
- 2+ years of relevant work experience preferably in fashion/ retail company
- Minimum SPM/ Diploma holder in Retail Management/Fashion or related fields
- Strong interpersonal and communication skills, proficient in spoken/ written English and Malay/ Mandarin
Benefits
- Health insurance
- Maternity leave
- Staff Discount
