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About the Role
Take ownership of digital product roadmap, drive functional and non-functional capabilities, and generate significant business outcomes.
Lead a team of Product Managers and Business Systems Analysis to deliver valuable and trusted digital solutions to business users at every touchpoint, looking after the important deadlines related to projects and assignments of the company.
Good organizational skills, be able to multitask within a complex environment and with strong interpersonal skills. In addition to hiring and training staff and delegating work assignments, focus on people development, coaching and keeping staff engaged.
Strategic Planning and Management
- Address overall business needs, ensure digital product roadmap in line with overall business strategy.
- Manage, optimise and prioritize business demands in relation to business value generation and resource capacity with all business unit heads.
- Formulate and determine the long and mid-term strategic plan of the unit aligning to department, division, and company.
- Drive continues improvement for technology portfolio under your purview.
- Participate in Tech Leadership forums and engagement, ensure key messages are roll down to team effectively.
- Participate and influence business stakeholders in business planning sessions to align with IT deliver and support.
- Co-own Business Case at Product Level with business owner.
- Responsible on Product Level TECH related investment and operational expenditure.
- Monitor and track financial spent inclusive of Budget utilization, commitment spent, actual drawdown and forecasting.
Budget and Resource Management
- Plan, manage, and optimise resources for complete execution delivery.
- Build in-house capability and successor planning.
- Lead, attract and retain high quality individual.
- Coach and mentor team to acquire the technical and soft skills.
- Engage team performance and development plan in aligning to the IT strategic plan.
Innovative Solution Design
- Focus on business processes improvement, do the right thing and do it right
- To understand, challenge, analyse user stories/user requirements and translate functional and non-functional requirements into digital solutions.
- Accountable application solutions/system with quality, architecture/risk/security compliance and continuous improvement.
Application Development and Management
- Ensure quality service delivery and efficient implementation across all.
- Ensure delivery complies to SOP defined (Agile, SDLC, change management, security tollgates, etc.)
- Provide support throughout UT, SIT, UAT, Pentest, Performance Test, ORT to ensure testing is done in accordance to requirements.
- Responsible for governance and execution around software development, including version control, code review and structure, architecture, security, quality, and performance.
- Provide 2nd level production and incident support.
- Measure the success of digital product launches and perform post launch evaluation.
- Managing vendor SLA.
Stakeholder Relationship Management
- To act as the trusted digital solutions advisor
- Manage, negotiate, and influence relationships with senior leadership team and managers (inter and intra divisional) to deliver credible and consistent solution services.
- Manage, negotiate, and influence vendor, business partner and Group IT relationships to provide delivery flexibility.
Job Requirement:
- Bachelor's degree, preferably in engineering, computer science, or other related degree.
- Min. 8 years professional experience within web, app or technical product management.
- Preferably 5 years of working experience in the insurance industry in the areas of Service or Servicing.
- Well versed with the latest innovation in digital and able to transition a vision or an idea into reality within current limitations. Must be able to work hands-on.
- Good written and verbal communication skills.
- Understanding of the product management lifecycle and of web/application best practices.
- Able to organize, prioritise and manage multiple projects and stakeholders.
- Understanding of a variety of methodologies from Agile to Waterfall, and of common software development practices.
